The room is Okay, the facilities are excellent, they have a sauna, gym and instagram-able places. The pool is great for kids with balinese ambience. They have a playground too. The staff are friendly and quite helpful.
But the restaurant sometimes runs out of plates, bowls, fork, spoon and glass. Tables are not fast enough to be cleaned. So I cannot drink or eat although the food is still available.
They continue to serve the guests although the serving time is over. So I really appreciate it.
Kamar deluxe ada di lantai 2 bangunan seperti rumah di cluster dg naik tangga biasa. Saya dapat kamar paling ujung no 256 . Pulang malam gelap sekali agak menyeramkan Krn banyak pohon-pohon besar dan lampu penerangannya kurang terang. Samping bath up tidak ada pembatas kaca sehingga kl mandi air nyebar bisa kena handuk jg lantai jadi basah dimana mana
Overall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay.
The breakfast every morning was a good spread and the staff team worked well in harmony.
Overall, good experience with excellent both front desk and F&B. We
ゲゲストOverall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay.
The breakfast every morning was a good spread and the staff team worked well in harmony.
Overall, good experience with excellent both front desk and F&B. We
DDon Thusitha - AustraliaI booked two rooms for my friend and family and for myself. Superb rooms. Very spacious. Value for Money. All facilities are included. Nice swimming pool.
Amazing breakfast and restaurant staff. Very kind and polite. Supportive pleasant front desk staff and security staff. Elavita front desk officer is very good. She gave full support to book my 2nd room.
I feel sad I couldn't stay more days because of back to Jakartha. Lovely pleasant stay. Do not go anywhere. Specially don't book Redoorz hotels. They are scamers. Book this anybody want to go to Purbalingga. Redoorz scamed me