The hotel is at a great location on a vital highway between Ahmedabad and Gandhinagar. Rooms are decent sized. Not sprawling, but comfortable nevertheless. The breakfast spread was decent. The coffee shop at the breakfast station serves great coffees. A special mention to the housekeeping services who ensured my room was cleaned and stocked each day. It means a lot to return to a well made bed and a room that's clean. Check in and check out were a breeze.
Courtyard by Marriott: A Class Apart
The Courtyard by Marriott is truly a class apart. From the moment you step into the lobby, you're greeted with a sense of luxury and sophistication. The rooms are spacious and well-appointed, with comfortable beds and all the amenities you need for a relaxing stay.
The service at the hotel is exceptional. The staff is friendly and helpful, and they go out of their way to make sure your stay is enjoyable. The breakfast buffet is also a highlight. It offers a wide variety of dishes, including both Western and local options. I would have liked to see a few more local specialties, but overall I was very satisfied with the spread.
Overall, I highly recommend the Courtyard by Marriott. It's a great choice for both business and leisure travelers.
Pros:
Spacious and well-appointed rooms
Exceptional service
Delicious breakfast buffet
Cons:
Could use a few more local breakfast options
I hope this review is helpful. If you have any other questions, please let me know.
This hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station.
However, I have had experiences which are not so nice :
A) observed small cockroaches in bathroom.
B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved.
C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF.
D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once.
E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.
Generally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around