Son stato ospite 4 giorni prima di partire per Mallorca , e nonostante un piccolo disguido peraltro ( non dovuto allo staff ) devo dire mi son trovato molto bene . Il personale attento ai minimi dettagli , e alla cura del cliente , stanze moderne con aria condizionata , bollitore , smart tv e tanti altri servizi .
Terrazza panoramica fantastica , palestra e colazione degna di nota .
Che devo dire … mi son sentito proprio coccolato
Sicuramente tornerò a trovarvi !!
Grazie ancora per lo splendido soggiorno.
Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
素晴らしい
116件の口コミ
9.4/10
1泊あたり
€126
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9.1/10
非常に良い
ゲゲストThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
EevikuThe hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.
ゲゲストChambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)