Hands down absolutely the best hotel and staff I've encountered in a long time. And I've been to some pretty good ones. clean, nice up to date hotel and rooms. Access to channels if you want to watch television. Plenty of plugins for your electronic devices. Lots of lighting in the the rooms.
Then, there's the breakfast, absolutely the most options of ever seen at a continental style breakfast at a hotel. Everything was appesred fresh. Everything tasted good. Plenty of options even if you have allergies. Convenient hours for breakfast also.
Starting with a front desk staff, I should have mentioned, they were super friendly, helpful and patient. This Meridian location has a nice little selection for snacks, microwave small meals and other amenities. If you're traveling, this is so nice, not to have to drive and to somewhere else. If you forgot something or have an urge for a diet Coke.
They even have a a filtered drinking fountain to fill our big water cups, plus a lemon water with ice dispenser in the lobby.
We will be staying here again.
booked a room with 2 queen sized beds for 3 days. called 3 days before hand and spoke to Diedra (?) and told her that because of mobility issues I would like a room towards the west end of the property. She was very accommodating and said has she would be the one to do the room assignments she would make a note to make sure it was handled. When we arrived, the night auditor, Robert, acted somewhat put out and acted like he was doing us a favor by ”finding” us a room in the requested area...when we entered the room it had 1 king sized bed and we were too tired from the drive to go back and request a change. The tub/shower was impossible for me to use because it was too high and there we no handles to use. Again, mobility issues was mentioned and obviously ignored. The used dental flossers in the cubby under the nightstand was nice as well as the garbage pickup right outside our room at 6:45 am Friday morning.
My stay at The Holiday inn Hotel was nothing short of exceptional. From the moment I arrived, the service was warm, attentive, and seamless. The check-in process was efficient, with staff who were both welcoming and knowledgeable about local attractions and dining.
I think the maids need to ask if a guest is in need of anything, when they don’t have to clean the room daily. I know that they didn’t ask at all . So the guest is then responsible to ask for extra towels or toilet paper. It only takes a minute to make sure the guest has enough towels & anything else.
Everything about this hotel was really good! Very clean and had everything with a really good location for what we wanted to do. I would absolutely stay here again! 24 hour pool and hot tube was great and room was quiet and comfortable beds. They only have complementary coffee in the am as they do have an on site restaurant. Really nice hotel and great common areas inside and out! 100%