Came for an overnight stay with my son to see a concert at GLC. Spoke with a Charveletta(spelling might be all wrong)! She was AMAZING!! We wanted an early check in since we were driving from 3 hours away and we wanted to relax before the concert. She was so accommodating and a pleasure to talk to! Room was clean, spacious and very comfortable. Complimentary breakfast was awesome, we are already looking for upcoming concerts to see so we can stay here again!
The hotel was very nice and clean. Staff were very friendly and helpful. Food was great and tasty. The pool, gym and basketball court were excellent. I really enjoyed my stay here. The location is a bit hidden though so it's not so easy to find.
Completely wonderful hotel. It almost feels like a 4 star hotel with the exquisite furnishings they used from the lobby, hall way, and the room. The location is fantastic as you have almost everything you need in walking distance such as restaurant, supermarket, departmental store, theatre.
The hotel was clean, quiet, and comfortable. My only complaint is that they do not serve breakfast until 6:30 AM. Many flights leave the airport at 8 o’clock, so I was unable to get the breakfast I had paid for.
Service was very good and informative. Location was excellent. The room was somewhat disappointing. It was manageable but it was separated by a corner, and the view was of a crumbling wall. The prime amenity we were looking forward to was the bar, which closed an hour prior to when we were told it would.
The room was spacious and perfect for our little family get-away! Location is great! Staff were friendly and responsive. The pool and hot tub needed better up-keep but we were able to use it. Our room was recently remodeled with new bathroom tub, counters, etc. There was a new heat/air unit that also had a “dry” setting that worked really well to keep the room comfortable. Beds were very comfortable and bedding was clean and soft. We enjoyed our stay very much!
Disappointed in the cleanliness of the room and hallways. Carpet in room is stained in several areas - large. There is no way I would be barefoot in this room. Water supply was extremely low and neither the sink nor the shower drained properly - left us feeling quite gross. I wouldn't recommend this hotel unless they step up their game.