Gailen at the counter was very helpful with check-in and out and was very hospitable. Monique made an awesome breakfast with a lot of variety to chose from. Bed and pillows were comfortable. All in all it was a pleasant experience. I would recommend this hotel to anyone
Company made an error in booking the hotel 1 day later, but this wasn't a problem friendly receptionist made the change and off I went to my room. Very spacious room, kitchen area, comfortable bed with choice of hard or soft pillows. Walk in shower. Next morning a very good breakfast spread a very large choice.
We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.
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The front desk team at this hotel truly made my stay exceptional. From the moment I arrived, they were warm welcoming and incredibly helpful. They handled my check in quickly and even offered great local recommendations for dining and activities. Throughout my stay they were always available with a smile, ready to assist with anything I needed. Their professionalism and friendliness really stood out. Highly recommend this hotel for the outstanding service alone!
MMark S5 friends stayed Saturday night on our way to Homer for a fishing trip. Rented 5 rooms. All in all it provided us with a comfortable, clean, safe place to stay that was convenient to the airport. Front desk personnel were friendly and offered helpful suggestions to downtown restaurants. We paid $144 per room using ******* which was a great price in comparison to others. All in all good place to stay which we recommend. Enjoyed breakfast, however the eggs were terrible.
DDrParticleIt is always a roll of the dice when booking a place in a place we have never been to. This Hampton exceeded my expectations - super friendly and helpful staff, better than usual Hampton breakfast and close to airport. Tofi at the front desk was especially nice. The best surprise was the on call free shuttle into town. We had to wait a bit for the return, but nice touch. I recommend this place if you are visiting Anchorage.