「We appreciated the location, the complementary snacks available, the service was good, and the breakfast was really good. However I thought I saw online that the pet fee was $50, but it turned out to be $75, plus tax 85. So almost $100 extra for one night, nonrefundable. That seemed very outrageous to me. It seems like if there is no damage done they could refund at least half of the deposit for the pet. So they just rob you of another hundred dollars even if you don't do any damage.」
「The floor of the bathroom had what appeared to be dried poop near the toilet and on the floor as you exited the bathroom. The maid had been in cleaning the room just before we entered. I could not believe this had not been cleaned off of the floor. I was rather disgusted. The bathroom light switch and back of the door near where you put your hand to close it was dirty, and the mirror of above the sink had what looked to be spit marks from someone using an electric toothbrush or flossing in front of the mirror and stuff flinging onto it. The room appeared to have had a base level clean out but was definitely not clean. When I told the font desk about all of this at check out I was given a simple, I am sorry, I will let the cleaning people know. It took about 5 minutes of pushing random buttons with no labels on the air conditioning unit to finally get it to come on. The beds were comfortable and the location is great for our purpose.」
「I think this was a great stay. Very nice, spacious studio suite for a comfortable price. The amenities are enjoyable, and the staff was nice. My son had fun in the pool, and I enjoyed the gym. I would stay here again, but next time, I'll have to bring my basketball to enjoy the court that they have.」