The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
ゲゲストBooked the room couple days before but when i arrived at the hotel, our room was given to another guest who the receptionist said had the same name as mine. I dont know how it happened as it is protocol for hotel staff to ask for id for verification. So it took it some time before they they gave us new room and i needed to come back at the front desk the next morning to fix the mix-up that they have caused. The good thing is Trip.com was very helpful and urgent in assisting me with my check-in problem. Trip.com agent went out and beyond the service she provided. And because of that, I will be a loyal Trip.com client.
JJun-jun0424You get what you paid for. If you are looking for a very affordable place to stay and your only concern is your budget then this is your go to place in Edmonton area. Location wise, it is in an odd place and there aren't shops close to this location so you'll have to go out and drive if you need to buy something. With regards to service, they went above and beyond my requests and are super friendly and welcoming. I requested for a portable heater because they have no way to adjust the heat temp in each room (it's centralized) and they offered me this option for free. Their TVs are smart TV and I'm super amazed because you don't get this in bigger 3 star hotels where you pay almost double the price of what you pay here! You will just have to request in the front desk for the TV's remote control if you want to use the smart tv features like logging in on your streaming apps or casting/mirroring videos from your phone or tablets to the TV's screen..