ゲゲストI arrived late Monday 9th March 2026 around 11pm. I got lost and called the hotel
A lady answered, her customer service was outstanding, her English was brilliant. I was very tired and a bit distressed, I was amazed how she put me at ease. Could you please thank her.
When I arrived there was another young lady at reception with the lady I had spoken to.
They were very welcoming, both were outstanding. Very lucky to have them on your team ♥️
There is nothing I could fault, bed and sheets were beautiful and very comfortable, lovely big bath towel. Outstanding Breakfast. Opening doors to a beautiful outlook.
Definitely 💯 outstanding value and service
I would most definitely 💯 stay again, beautiful stunning grounds and when I left in the morning the guy on reception was outstanding too, very helpful with making sure I was looked after and arranging a taxi 🚖
Thank you so much. I had had a rough day, this hotel really made my day ♥️
ゲゲストoverall an okay place in a good location, but there’s definitely room for improvement.
Noise: The street below doesn’t seem very busy, and we were on the third floor, yet we could hear every car and every group of people talking outside. Unfortunately, this made it difficult to sleep, both for me and my mother. If you’re a light sleeper, I recommend bringing earplugs.
Kitchen Equipment: The apartment’s kitchen was a bit disappointing, as it didn’t include even basic essentials — no salt, nowelcome coffee for the nespresso machine, not even a kitchen towel. These small touches don’t cost much, but would make the stay feel much more welcoming and comfortable.
Bathroom Design: The toilet setup is quite unusual and doesn’t provide much privacy. It’s separated from the bedroom by glass doors with a large gap (around 20 cm), so you can actually see into the living area from the toilet (s. the picture). Depending on who you’re traveling with, this might feel uncomfortable.
Communication:
Communication with the property could be improved. We received several emails in Spanish, which was confusing, and when I asked about luggage storage, I never got a reply. A bit more responsiveness and clarity would make the experience smoother.
Rooftop Area:
On the positive side, the building has a lovely rooftop area where you can relax on sun loungers, a great spot to unwind after a long day.
Overall:
A good location and an nice room, but the noise level, lack of basic kitchen items and poor communication could definitely be improved.