VVicky Rajaratnamwe have been staying in this hotel for a number of years when each time we visit Chenna.
The best thing in this hotel is their Breakfast spread.
A really wide variety of food and delicious in taste.
The rooms are very clean.
The location is excellent as it is very near to all the Shops in T-Nagar.
VVishwarAlways a comfortable stay at The Raintree, St Marys! Reservations are always well taken care of and staff always go the extra mile to be of help. Special mention to Rahul, Ritu, Ashton and Uma for making the stay really pleasant and for taking care of every small detail. Truly appreciate their stellar service! Look forward to be back
PPhương LMThe hotel is in a wonderful location. All facilities are well maintained and preserved, especially the gym. All services are good. The restaurant on 3rd floor is the most thing that I like in this hotel. I really enjoyed all nights in Holiday Inn Chennai Hotel. Thank you.
ゲゲストLocation, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.
PPANCHALExcellent Stay, Great Location and Value for Money
I had one of the best stays at this hotel in Chennai. I stayed for 3 nights and it truly felt like a luxury experience at a reasonable price. The location is a major advantage centrally placed and easily accessible to many parts of the city.
The rooms are spacious, the bed linen was clean, and the bathroom was well maintained with proper toiletries provided. They also supply water bottles and there’s a water dispenser (water can) available in the hallway, which is a nice touch.
They offer a complimentary breakfast buffet with a wide variety of options. However the breakfast closes a bit early at 10 AM so plan accordingly. Car parking is available, which is convenient and the staff were polite and helpful, A special mention to the security personnel and room service staff for their hospitality. Outside food is allowed as well, which is a plus.
The only minor inconvenience was that the lift always stopped at the first floor (reception) by default, which was slightly annoying.
Also FYI, I misplaced my room key card and had to pay ₹200 for a replacement.
Overall, it was a great experience and I’d definitely recommend this place for anyone visiting Chennai.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service