This was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.
ゲゲストStayed four nights for a conference across the street at the Hilton. I have stayed here once before and had a good stay. It seems to have gone downhill, as the service was terrible no matter who I spoke to at the front desk. Housekeeping never came my entire stay despite: 1) being told housekeeping is every 2 days (according to one person ) or 3 days (according to a different person); 2) requesting trash pickup, extra hangars, two clean towels on Day 2 and being told it would happen while I was gone for the day; 3) requesting it again on the next day since it didn't happen previously. Again, I returned to my room at the end of the day and it had not happened. Explained this to the front desk upon checkout on Day 4 and they were ”shocked.” No attempt to rectify/compensate though. Another problem was I missed a delivery one evening because the phone was not working in my room. They never fixed it. I was dealing with a different person each time and not a single one was able to address any of the above issues. Last time I am staying here.
ゲゲストI stayed at this hotel in D.C. because it was next to the women's march that I attended. My only negative was arriving at 2am, there was no obvious area to park my car while checking in.
ゲゲストStaff cortese. Posizione ottima. Soluzione hotel/appartamento positiva, nonostante la moquette non nuova. Connessione wifi ottima. Pulizia da migliorare.