Front desk service was welcoming and accommodating. We were worried we might not make it to the checkin deadline. But the receptionist noted our situation and made sure we were able to have a room. The receptionist was informative on what the Inn offer such as breakfast and events.
ゲゲストFor the price it was ok. Valet was easy and super quick. The hallway to our room was dated & smelled either musty or like cigarettes. Even my kids noticed it. Room was clean, in need of updating. Floors were new, but that's it. The room was super loud. We stayed on the 6th floor with a balcony and we heard motorcyles or those loud bikes they race around now ALL NIGHT LONG and we had a sound machine on! I would suggest maybe an inside room, not one towards the street. But again, for the price & how quick we were there it was ok. Next time, I would spend alittle more for a nicer hotel/room.
AAudreyTFThe longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars.
WiFi and location are definitely 10/10 for me.
My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated.
The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds.
Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags.
The floors were visibly dirty and dusty like they haven’t been vacuumed in months.
The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it.
The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.
BBE ABROADABLE - Nat the ExpatWe loved our stay and would gladly come again! This was a very last minute trip, and we managed to get a very good rate for this hotel. We had no idea what to expect, and we found it to be one of the nicer hotels in its price range that we’ve stayed at!
Our room was very clean and cozy with a beautiful panoramic view. While the furnishings weren’t brand new, they feel clean and definitely updated in recent years. Air and water purifiers in the room was a plus, as well as a very secure door lock — provides much peace of mind to solo travelers.
The breakfast buffet had a wide variety of foods and was good! Not the best hotel breakfast we’ve had, but one that we felt very much satisfied with.
A warm cookie at check-in was also a plus!🙂 We had a great time here and hope to come again.
JJulie LevineThe hotel was not up to snuff. There was some kind of sports team staying there,, and only 2 elevators, so there was a line to wait for the elevator. There was also only one person at the desk, so, again, a long wait for check in. When I said, ”Gee you really need help here,,” the woman said ”No, I'm fine. I've got three kids, I can handle this!” (Well it wasn't you I was concerned about, lady!) Also, the parking cost $25, otherwise you can park on the street (absolutely no spaces!), or go down the street to a paid lot. The room was adequate, the place was clean, but it was definitely not worth the high price.