A fantastic experience. The staff were welcoming and helpful. The room was clean, comfortable, and full of character, with views of the street. The location is perfect—peaceful and picturesque, yet close to the main sights. We would love to come back and recommend this place to anyone visiting the area.
Great location in the middle of town, room was nicely decorated and mattress was firm and comfortable to put liking but the pillows were very soft. Bath didn't drain so we had 4 inches of dirty water from our showers during the day (we did mention it to staff as soon as we noticed). Like a lot of Stow hotels they allowed dogs inside so we had the unpleasant finding of a dog hair on the breakfast plate in the morning. This is the problem when you allow animals where people are eating. Food prices are very expensive seeing as they asked us to eat in the bar area as restaurant was closed. We cancelled our dinner reservation as I didn't want to sit next to the heavy panting of a french bulldog next to us. Saying that staff tried to accommodate us as best as they could but also they had to follow house rules
From outside looked scruffy and uncared for inside was fine althoug8evening meal was
a little fragmented and confusing not helped by one of the group moving the nameplaces around
Some guests tried it on complaining their food was inadequate but in fact most of us found the food was really nice and to top it top it all we all got a substantial reduction in price. The management redeemed themselves entirely. Would I stay again, yes we would as we think it is a work in progress.