「Staying at this hotel was a truly wonderful experience. The location is excellent—just a few minutes’ walk from the main street, food market, shops, bars, restaurants, and one of the many beautiful canals and scenic spots. The cleanliness was impeccable, and the service exceeded all expectations. The staff were incredibly attentive and welcoming, with the concierge available at any time and always ready to help. They even went the extra mile by picking us up at the entrance gate and escorting us back to the taxi after check-out.
Overall, everything was handled with great care and professionalism. I would highly recommend both Xitang as a destination and Shenyuan Boutique Inn as a place to stay.
这次入住体验非常棒。酒店位置极佳,步行几分钟即可到达主街、美食市场、商店、酒吧、餐厅,以及众多风景优美的河道和景点。房间和公共区域都非常干净,卫生状况无可挑剔,服务更是超出预期。工作人员热情周到,管家随时待命,耐心细致、乐于助人。入住和退房时,他们还贴心地在入口处接我们,并在退房后护送我们到出租车处,细节之处令人感动。整体来说,这是一家非常用心、专业的精品客栈。我非常推荐来西塘旅行的朋友入住 **慎园精品客栈**,也强烈推荐 **西塘** 这个美丽的古镇。」
This accommodation is a little gem. it is off the busiest streets of the ancient town by only about 5 minutes walk. The room was clean and cosy, the toilet was modern and clean, and amenities was complete.
It completely exceeded my expectations. Thank you to the friendly boss lady as well.