「Overall, I had a good experience, but a couple of things could enhance it. Since it was winter, it'd be great to have hot water in the room - washing face with cold water was a bit of a bummer.
Also, preserving Japan's cultural vibe was cool, but having showers in the rooms and lifts would've made it way easier to get around, esp with luggage. Had to trek to the basement onsen daily, not ideal.」