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Great location and the service by the front desk was exceptional

Very loud trains going by day and night 24/7 right next to the hotel. When you walk in your room they have ear plugs on the counter. Room was clean beds were ok. We did not try the breakfast did not realize it was off site and it stopped at 10am. The shower water was hot but had NO water pressure when you had the hot water on only cold had pressure.

The people at the hotel were very nice however the hotel room itself was decently gross, floors not swept, mirrors were smudged, bathroom door was covered in warped and peeling paint, bathroom counters were not wiped down. It was dirty enough upon first arrival that I did a very extensive bedbug check. Breakfast was good but a couple blocks away at a different building. Internet didn’t work at all. I am frustrated that we were told we needed a $5 parking pass but were not told that it was $5 PER DAY as well as a $3 a day service charge. They were not big charges but still annoying to find out about AFTER your visit. If you are a light sleeper I would not recommend this hotel. The walls are PAPER thin I could hear everything our neighbors were doing. Also felt a little unsafe with all the homeless people camping in the surrounding area but that isn’t the hotels fault.

There are train tracks right next to the hotel and it is LOUD. They provide you with foam ear plugs, but the noise is distracting. Trains rolled by starting at 7am on Sunday and kept going past 10pm. If you’re a light sleeper, this location might not be for you. The rooms were clean and the beds were comfortable and the location to downtown is great otherwise.

the website description is deceptive. there is no fitness center or restaurant on site. the wifi is not good and the hotel is loud.

The room seemed clean and nice but was VERY stuffy, the window would not open and the train was loud.