Front service was bad, no eye contact, no smiles and no saying any words but location and lodging was good. We had a wonderful time because Trip.com agent was a professional angle good service.
ゲゲストGreat location! Close to Broadway at the beach, tons of restaurants and shopping! Currently renovating all rooms! Free parking in garage directly across from building. Great pools, hot tubs and open spaces!
ゲゲストtoday my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!