MMWLCThe Service was terrible by reception as did not help us to give us a proper breakfast which we paid for it. Only served in a paper bag 2 muffin and 2 packed of milk. No proper heating as centre heating OFF. Poor housekeeping as the floor was not clean. Found cigarettes butt on the floor. No floors map was not proved the bath room .😒😒😒r
QQikaiLuanWhile the hotel itself was very conveniently placed (very close to the scenic area) and the staff was very friendly; the rooms were freezing cold. Additionally in the morning when showering there was no hot water, my friend who stayed in a different room had the exact same experience. This is simply not what I expect from a four star hotel.