Stayed here for one night in between trips on the Bernina Express and the Glacier Express. Whilst surrounded by spectacular mountains, the hotel is situated in a soulless commercial area about 2 minutes west of central Chur by train. There is half hourly train service to / from the centre of Chur (which I found similarly lacking in charm). Finding the entrance to the hotel on arrival at Chur West was not that easy, and improved signage from the station would be helpful for first time visitors. If you are travelling with luggage expect a fair walk uphill and some steps along the way. The adjacent shopping centre looked functional enough albeit that, like 99% of businesses in Switzerland, it was closed on our arrival early on a Saturday evening and all day on the Sunday. The hotel itself occupies the first 9 floors of a tower block which I think may have had residential properties or offices above it. The small lobby area was pleasant enough and our check in was smooth, courteous and polite. The room itself was clean and simply furnished, and it offered a fridge, a coffee maker, plenty of power sockets and a decent shower. Breakfast offered a good variety of items but sometimes in modest quantities, probably reflecting the fact that we seemed to be the only guests dining there on the Sunday morning. Some items were sadly of poor quality (the croissants had a dreadfully fatty taste rather than a buttery flavour) and some were poorly prepared (fleshy, fatty bacon is most undesirable). Whilst it was included in our room rate, the walk in cost of breakfast seemed eye-wateringly high given the shortcomings we experienced. Overall, as I’m unlikely to return to Chur I’d be unlikely to stay here again. If I knew anyone visiting the city I’d be unlikely however to recommend the hotel based on my experience which was nothing more than average.
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