The reason I picked this hotel over the fancier ones is because I read “customer service review” and the main guy (I forgot his name) is the personification of customer service. He assisted with everything: laundry, daily breakfast, Early AM Airport taxi, suggestions….I stayed in single room,it was fine…strategically located in my opinion: not far from market & tour agencies, not far from cable car station + opportunity to experience La Paz (paceños) local life & commerce in the area. Highly recommended!!!!!