The hotel is located at a good location as it is walking distance to the north entrance of the Changbai Mountain. It is good that a free transportation is provided to and fro the train station. The room is spacious and clean with a nice appliance to make hot drinks and a smart voice navigation device. Staff is friendly and helpful too.
這次入住整體體驗非常好!提前有和酒店溝通過需求,抵達後由前台 Andy 協助辦理入住,服務非常親切專業,也幫我們確認了所有需求,並順利安排了套房升級。房間寬敞舒適、景觀很棒,讓這次入住更加愉快。
酒店的大堂和設施都很新,環境乾淨、氛圍很好。入住時酒店還貼心贈送了剛烤好的曲奇餅,味道非常香,讓人感覺很温暖。非常感謝 Andy 的耐心服務,讓我們感受到賓至如歸的體驗。下次還會再選擇這家酒店!
ゲゲストWhat a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families.
For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though.
I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective.
Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building.
I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle.
But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat.
The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient.
It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C.
There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort.
Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol.
Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding.
We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day.
The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around.
Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back.
We had an amazing time and would consider coming back.
KKy_Clean and beautiful hotel located in vicinity of ski resort. Hotel rooms are nicely done up but toilet floor was chipping off and starting to show signs of wear and tear. Service is friendly and breakfast spread was good. Pool was shared with westin.
ゲゲストHotel is within a small resort that is newly opened. Amenities are complete and restaurants and other F&B are available within the resort. Only inconvenience is that cars are not allowed into the resort so we have to trek to the gate to call for a ride.