イギリスアーガイル・アンド・ビュートで、Wi-Fiのあるホテル

Positives: - Young lady on reception super friendly, helpful and professional. - Requested teapot and fresh milk for room and provided efficiently with a smile.  - Issue with dirty bed linen dealt with professionally and apologetically, room changed offered but declined. Negatives: - Both twin bed sheets were dirty. One covered in mould or grease. The dirt did not look fresh but still I find this disgusting and unacceptable in any hotel of any standard.  - Lady on checkout abrupt and unpleasant.

All the front desk personnel are the best asset this hotel has. The place could do with an update of their appliances and furniture in their rooms. Soft furnishings are ok. The cleanliness could be a bit better. They lent me slippers so I could use the steam room and it was a great addition to my stay. Overall I give the place a 3/5.

the stay was decent. What stands out from all the similar properties is really really really good bed (double bed turned out to more of a superking), nice size tv (50+ inch), sockets with USB are a bonus. interior design is subjective to taste but its not my priority at this price. I guess one can highlight fresh furniture. Bathroom: Clean shower, standard number of towels and shower mat, hair drier, heated towel rack, shampoo/soap/body lotion and soap bar. Waiting staff was very nice and helpful. Breakfast: the breakfast is usual full Scottish breakfast variety buffet, (fried eggs, black pudding, hashbrowns, scones, sausages, bacon, beans) with plenty condiments available as well as 3 types of toast, couple of cheeses and hams, fruit salad, yoghurts, various sweet pastries. Full set of teas, jams honeys etc, but coffee could be a little better, but again cannot complaint at price. The hotel it is definitely underrated. While some things around hotel are a little flimzy, dusty, it is very decent value. it all fades away when you realise how nice it is to have a fresh large bed and that it is basically minutes away from ferry terminal. Great views are come as a big bonus. Note for parking: very limited, but you can park at council carpark not far away at reasonable cost.

鉄道駅に近い絶好のロケーション。多くのプラスポイントがありますが、ホテルは部分的に時代遅れで、部屋のカーペットの床は不安定だったので、旅行や怪我をしないように注意しなければなりませんでした。レセプションのスタッフJamieは快適で最も親切で、チェックイン前の夜に電話をかけたNicolaもそうでした。朝食はよりバラエティに富み、新鮮な果物を提供することで、食べ物を改善することができます。 割り当てられた部屋は私が期待したものではありません。より良い部屋が割り当てられたら、再び滞在します。

Loch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment. Trip.com left a sour taste in my mouth Annoyed Gordon McDonald

Everthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them. The whole situation was very disturbing, and therefore I will not be using trip.com again

Location was convenient - a little off the busiest part of the town but still walkable especially to the pier and restaurants.

Absolutely love our stay. The services are top. We really enjoyed the spa, lounge and breakfast. Our go for when visiting Mull.