Warm welcoming hotel with amazing views. Both the breakfast and evening meal were delicious with excellent service. The room was spotless. Will definitely return.
It was excellent. A lot of unreasonable bad reviews about this place but the cleaniness was fine, facilities more than adequate, and the staff was friendly. The on-site restaurant was excellent as well, again great staff, and the food produced looked like the chef took it seriously too. i.e. homemade tartar sauce, homemade sweet chilli sauce, fresh battered fish. Good beer selection on draught too.
Everything we needed for a weekend break. Loved the names of the apartments, quirky. Plenty of lights and a lovely colour changing mirror in the bathroom. The owner was very helpful. Tea, coffee, sugar and milk provided, along with towels, t-towel, dish cloth, washing up liquid and multi purpose cleaner. Cutlery, plates, dishes and mugs as well as a microwave, toaster, table and chairs. A lovely bathroom and plenty of room/space. Unfortunately we found the mattress not firm enough and not that we watch the television just put it on to wind down before going to bed. You couldn't watch live TV. You needed to log in on Netflix and channels like that to watch anything. That said we had a lovely weekend break
ゲゲストThe hotel itself was a great experience and we did enjoy the novelty of staying in the prison which I would recommend to anyone.
Upon arrival we were welcome by the team but very basic information was given, leading to us missing a tour of the hotel which we were told was included in the price. The manager then offered for one of the team to do a later tour for just the two of us which was cut short, very awkward and definitely not worth the money paid for. If we had been advised of the tour with the bigger group when checking in we may have had a better experience.
We decided to book dinner at the chapel to experience it as much as we could but dinner was poor. We had to wait for our table, 3 different people asked for our name before we sat down and then again a fourth person checked once we were sat down. With minimal staff on the service was poor to say the least and The burger ordered was pretty much raw, I did not finish it. Once we had finished no one came to ask if we wanted anything else or to look at a dessert menu. We left the restaurant with no one even there working! Not sure where the team had disappeared to.
Breakfast was good and would recommend it.
ゲゲストWe had 2 nights here, 11-13 July. We arrived late, between 10-11pm, and the counter staff was very friendly n helpful.
We did not manage to get dinner due to train delays but the front staff was kind to inform us that we could purchase some cold sandwiches and he would make sandwiches for us. 😊
The room price includes breakfast for which we were glad. We enjoyed the breakfast thoroughly.
The views from the hotel overlooking the St Ives beach is truly amazing. The hotel grounds were immaculately maintained. You must walk through their walled garden … it is well landscaped and very beautiful. It felt like walking in some professionally well curated botanical garden. 👍🏼
ゲゲストHas everything you may need for a night's stay. Bed was comfortable. It wasn't very clean, with cobwebs in every corner of the room and a couple spiders aswell. I had to get rid of a few mosquitos as well. There was dust on light fittings and lamp shades, the bathroomlifght switch didnt look like it had been cleaned. The room had a very noticeable damp smell in the air and there were small spots of what looked like mould, on the bathroom ceiling. The toilet seat was stained a yellow colour 🤢(its only a few quid for a new 1🫤). The carpet hadn't seemed to be hoovered before I arrived as there was some dirt and dead insects lying around. Luckily I didn't have to spend too much time in the room, most of the time I was sleeping, otherwise I would have asked to stay in another room to be very honest. The breakfast was really good though!
ゲゲストThe Penventon Park Hotel in Redruth truly stands out as an exceptional choice. Every single staff member is incredibly kind and friendly, making you feel welcome from the moment you arrive. It's undoubtedly one of the best options in the area, especially for families with children, who also have a delightful time during their stay. The hotel offers a range of amenities, including a swimming pool, bar, restaurant, and convenient car park, making it a great choice for those driving. Additionally, it's only about a 20-minute drive to Hayle Bay and around 25 minutes to St. Michael's Mount, making it an ideal base for exploring the surrounding area. The rooms are impeccably clean and well-maintained, ensuring a comfortable and enjoyable stay. I highly recommend The Penventon Park Hotel for anyone visiting the area.
ゲゲストI can't begin to tell you how great the choice of this hotel was. We booked it as was going the the theatre to see the Luther tribute band who were amazing at the Hall for Cornwall. Under a minute from the hotel.
There was free parking right in the centre of the town which we managed to arrive early and use this facility.
We booked a queen size bed which was huge and very comfortable. The rooms are a tad tired but totally acceptable.
The staff in the bar were lovely and accommodating. This went from day and night staff!
This is the perfect hotel for shopping in Truro too.
Can't wait for our next visit! Fitted in a visit to Truro Cathedral too, truly inspiring!
We has a continental breakfast which was acceptable x