The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
Free parking - lie.Had to pay £14 quarter mile away. Unwelcoming reception behind screen. Struggled to get key card to work (twice). Terrible noise from sirens (hospital nearby). Wont use hotel or trip.com again. Review system is very awkward.
The hotel service was absolutely excellent. The breakfast was delicious with a great variety of choices, and everything was fresh and well-prepared. All the staff were incredibly friendly, welcoming, and always ready to help. They made our stay very comfortable and enjoyable. I would definitely recommend this hotel and would love to stay here again!
Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.
Tje room jad everything we needed. Could have been perfect with bery little attention as paint and chrome peeling off of things in the bathroom, but didn't affect the cleanliness.
Bed was comfy and sheets cleaned well.
The hotel has a little café for the morning, but also the pub next door is great for food.
ゲゲストTeam service was excellent, great communications when needed. Room was clean as was the rest of the hotel. Only slight negative was the eating area size, got busy quickly but luckily we came to have breakfast earlyish.