「It was a terrible experience there was no electricity in the room and no heating was on in the room no toiletries in the washroom terrible and bad experience」
「We just needed an overnight stay while visiting family nearby but the room was spacious and ideal for what we needed. We checked in very late but I had the chance to use the spa facilities the next morning and they were fantastic - a good size pool and excellent steam room, sauna and Jacuzzi. We will definitely come back to the hotel if we need to stay in the area again.」
「The service was very good as always, staff are really friendly and helpful. The food was great, especially breakfast, which is down to the one waitress who is on the ball. Only stayed 1 night this week, but I have been staying 3 nights per week.」
「From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.」
ゲゲストA great location,easy accessible from M1.
This hotel has lost its way, would only call it a 2 star not 4 star. Food was average, my dinner guest received their meal 8 minutes before mine arrived. (There were only one other couple in the restaurant and the same happened to them) No cutlery was supplied until mine arrived. I have never seen a jug of gravy so congealed it wouldn't pour and tasted very salty.
The grounds could be amazing but are unkempt and littered with cigarette butts and other rubbish. There seemed to be minimal staff on duty.
Unfortunately I would not stay again.
KKb2025From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.
KKelv69Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.