「The room was clean, staff really good and the food and drink was good but they didn't have bitter at the Bar (which is my drink of choice). The only downside for me is it's Card Only, which means more receipts to check at the end of the month.」
「Walls and doors are not sound proof. It gets noisy as people talk and walk in the corridor. Squeaky noise from the floor both inside and outside the room.」
「Great location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.」
A great location,easy accessible from M1.
This hotel has lost its way, would only call it a 2 star not 4 star. Food was average, my dinner guest received their meal 8 minutes before mine arrived. (There were only one other couple in the restaurant and the same happened to them) No cutlery was supplied until mine arrived. I have never seen a jug of gravy so congealed it wouldn't pour and tasted very salty.
The grounds could be amazing but are unkempt and littered with cigarette butts and other rubbish. There seemed to be minimal staff on duty.
Unfortunately I would not stay again.
Great location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.
Seemed like a long walk from the train station to the hotel passing thru town and going onto an area which looked industrial and a little run down and filled with suburban malls and empty carparks. Google maps said 38 mins. I walked but it will be a short cab ride (prob < 7 Pounds by Uber). The hotel is by the main road facing a walled park. First impressions were i don’t want to be walking home after dark (very few ppl around) and there didn’t seem to be much around it (except for the Indian restaurant affiliated to the hotel which was closed when I came). The entrance is small and not always manned. I tried contacting them to say I would come in early to drop my bags but didn’t get a proper answer. Fortunately, when I rang the bell, someone opened the door and reluctantly took my bag in. Despite my initial negative impressions, the lady who attended to me (Hanna the owner) late that evening was a complete sweetheart. The following day in the early morning when I could see things clearer and familiarise myself with my bearings, I formed a completely different impression. The adjacent park, Abbey Park is stunning and worth spending a few hours. It is a short walk to the city center (20 mins). I don’t think Leicester is doing well economically as the signs were prevalent in many parts of town. There are beautiful parts (downtown & old quarters) and the most pretty part was the park opposite this hotel.
The hotel was clean as was our room. The only thing was when we arrived and went to our room it was very cold. On phoning reception they told us how to put the heating on, when I asked about why it wasn’t on they said because of safety concerns. As it was we went out leaving the heater on, but if we had been a few hours later then we would have had to go to bed in a very cold room.
So that wasn’t good! We didn’t use any of the facilities, so can’t really comment on this.