The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
We just needed an overnight stay while visiting family nearby but the room was spacious and ideal for what we needed. We checked in very late but I had the chance to use the spa facilities the next morning and they were fantastic - a good size pool and excellent steam room, sauna and Jacuzzi. We will definitely come back to the hotel if we need to stay in the area again.
Hotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.
I stayed at the Holiday Inn Express East Midlands Airport and had a pleasant experience. The location is very convenient, just a few minutes from the airport, which made my early flight much easier. The room was clean, quiet, and comfortable, with everything I needed for a short stay. Staff were friendly and helpful, and the check-in process was smooth. The breakfast had a good variety and was well organised. Overall, it’s a reliable and comfortable option for anyone travelling through East Midlands Airport.
From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.