I’d stay there again because the bed was larger and more comfortable than the hotel I usually stay at on my annual trip to see family. Room was clean. The downsides: We arrived at around 11:30 and they wouldn’t check us in until after 12, I get that this is policy but other hotels in the city are flexible and we’d been travelling 20 hours. Also the air con in the room didn’t work and it was very hot for the UK so had a bit of trouble sleeping. They said they’d take a look and gave us a fan because I guess they couldn’t do anything but it didn’t quite cut it…
We just needed an overnight stay while visiting family nearby but the room was spacious and ideal for what we needed. We checked in very late but I had the chance to use the spa facilities the next morning and they were fantastic - a good size pool and excellent steam room, sauna and Jacuzzi. We will definitely come back to the hotel if we need to stay in the area again.
The service was very good as always, staff are really friendly and helpful. The food was great, especially breakfast, which is down to the one waitress who is on the ball. Only stayed 1 night this week, but I have been staying 3 nights per week.
Great location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.
ゲゲストGreat location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.
KKelv69Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.
FFyah KiddHotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.