The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
We just needed an overnight stay while visiting family nearby but the room was spacious and ideal for what we needed. We checked in very late but I had the chance to use the spa facilities the next morning and they were fantastic - a good size pool and excellent steam room, sauna and Jacuzzi. We will definitely come back to the hotel if we need to stay in the area again.
Really good value hotel at East Midlands Airport.
I stayed here for one night due to its proximity to the airport. The staff were very friendly and welcoming. The rooms are fairly basic, but this is a Holiday Inn Express, not a luxury hotel. The bed was comfortable and there was a hairdryer, kettle, iron and a few other features in the room. Wifi was fast and stable which is a big plus. The food is the restaurant was fairly decent and it was certainly quite busy the evening I was there. Breakfast is included for all rooms and there were plenty of hot and cold options with juices and coffees etc. OK it won't win any Michelin stars, but I was happy for the price. The hotel is around a 10 minute walk to the terminal or there is a bus stop right outside which gets there in a few minutes.
I had an absolutely fantastic experience staying at this hotel. From the moment I arrived, I was greeted with warm smiles and exceptional service from the staff. The check-in process was seamless, and I was pleasantly surprised to receive a complimentary upgrade to a spacious and beautifully decorated room.
The room itself was spotless, modern, and equipped with everything I needed for a comfortable stay. The bed was incredibly soft, and I slept like a baby every night. The bathroom was luxurious, with high-quality toiletries and a rainfall shower that was pure bliss.
The hotel facilities were equally impressive. I enjoyed the stunning rooftop pool, which offered breathtaking views of the city, and the fitness center was well-equipped and spotless. The on-site restaurant served delicious meals – I highly recommend the breakfast buffet, which had a wide variety of fresh, tasty options.
What truly set this hotel apart was the level of service. The staff went above and beyond to make me feel welcome and ensure that every aspect of my stay was perfect. They were always available to offer recommendations for local attractions, arrange transportation, or fulfill any special requests.
The location was ideal as well – conveniently situated near top attractions, shopping, and public transportation.
I cannot recommend this hotel enough. Whether you're traveling for business or leisure, this is the perfect place to stay. I will definitely be returning on my next trip to the area. Five stars all the way!