「Overall a great stay, staff very attentive and friendly, executive breakfast good.....2 downsides..very firm mattress and no power points by bed......plus I also think charging guests £15 a night for parking is a bit naughty....I'd suggest £15 per stay for guests staying 2 nights or more....」
「The location of the hotel is excellent and the staff very good. The rooms are quite dated and ours wasn’t very clean. On our 2nd day we went out at 9.30am and arrived back at the hotel at 16.30pm only to find our room had not been made up. The staff knocked on the door at approximately 5pm to make the room up. The evening meals we had were very good. Breakfast was good but had a long wait for it to arrive」
「I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.」
「Lovely clean spacious room. Location very close to bars and restaurants. Had everything we needed for a night away. Paid extra for breakfast which was lovely. Staff were all helpful. Would recommend to stay」
「We only used the accommodation for two nights without breakfast or any other meals. The room was very clean and had everything we needed. The staff were friendly and the coffee was great. The decor was really nice with a jazz feel. It was very quaint and vintage.
I would imagine a stay in the summer would be very nice as the courtyard was very pretty and peaceful.」
「A very convenient location located within the city centre of York. There are numerous bus stops just located within 3 mins of walking making it very easy to travel to rail station or designer outlet. Moreover, there are numerous groceries such as saintsbury, Tesco and M&S foods. 10mins walk to York minister. It comes with complementary breakfast as well and it has many varieties and delicious. From the room you can overlook the Clifford castle as well.」
I come to Scarborough only for football, Scarborough Athletic, the hotel is close to the football ground with about 20 minutes walk, train station 10 minutes. The hotel had gym and indoor swimming pool, who is fantastic for the hotel. The breakfast buffet is excellent. I will come back again in February 2027. Up the Boro!!!
The hotel must have been amazing in the past but unfortunately it's way beyond it's best. We had to wait 45 minutes to check in. My single room was the size of a box with no soap or shower gel. The window sill was filthy along with the window and there was a nest of seagulls on my window sill. They were so noisy.
The room doors are so heavy and noisy and people were banging them all night.
The rest of the hotel was tired and needs a good injection of money to be worthy of staying here again.
We will not be back.
All the staff were very friendly though.
We had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
Perfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
Nice place amazing views , we’re always interested in trying new places and new bed and breakfast.
Room was lovely and breakfast was delicious.. would definitely go back. Great value for money
We had a wonderful experience at the Leonardo Hotel. The cleanliness was top-notch, and the amenities provided everything we needed for a comfortable stay. A huge thank you to the staff—the service was truly excellent and made us feel very welcome.Over all a great choice to explore.
Beautiful hotel with extremely clean rooms and lovely spa facilities. It was quiet at night and had all the necessary home comforts to make it an enjoyable stay. Thank you!
Absolutely beautiful hotel breakfast plenty of bed was to die for didn't want to get out of it downside is parking Absolutely shambles when staff was parking there and you had to go elsewhere to park which was either 22 pound or 30 pound depending which car park disabled car disnt even have badges and wasn't checked either other than that fabulous night we for free cans of water and free cookies on reception