クロアチアスプリット・ダルマチアで、Wi-Fiのあるホテル

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

Хорошая локация, близко до старого города, отличная современная ванна. Очень плохой интернет, невозможно работать удаленно. Несколько раз писал хозяину, один день полностью игнорировал меня, на второй ответил что придет специалист и наладит, но интернет лучше ратовать не стал. Очень мягкий и неудобный матрас и еще куча муравьев в номере. Есть бесплатная парковка вдоль улицы, где расположены апартаменты.

From the moment you walk through the gates, you’re greeted by beautifully landscaped gardens that immediately create a sense of calm. We received the warmest welcome from the staff, setting the tone for what turned out to be a perfect stay. Our room was spacious, spotlessly clean, and had incredibly comfortable beds. The shower deserves a special mention – quite possibly the best hotel shower I’ve ever experienced! The rooms are also exceptionally well soundproofed, so once you’re inside, it’s wonderfully peaceful, ensuring a fantastic night’s sleep. The location is ideal. It’s just a couple of minutes’ stroll to the harbour, bars, restaurants, and the water taxi to Zlatni Rat Beach. If you prefer to walk, it’s around 30 minutes along the beautiful coastal path. This end of Bol feels a little quieter than the centre, making it perfect if you’re looking to escape the crowds and enjoy a more relaxed pace. Breakfast is served on a beautiful sheltered terrace with plenty of choice. There are delicious homemade cakes (the banana bread is an absolute must!), along with freshly cooked eggs prepared however you like them. The real highlight, however, was the hospitality. Every single member of staff was genuinely warm, friendly, and welcoming. A special mention has to go to Nick, who consistently went above and beyond throughout our stay. Nothing was ever too much trouble, and his attention to detail is second to none. As a travel agent, I’ve stayed in countless hotels over the years, and Villa Giardino is genuinely one of the best. In my opinion, it deserves a well-earned 10/10. If I had to suggest one improvement, it would simply be the addition of a swimming pool—but the great news is that one is already being built and is due to open early next year. Thank you, Villa Giardino, for a truly perfect stay. We can’t wait to return. I’m

お湯が出なかった、、、これ冬だと体調面が危なかったです（ ; ; ）女性と同じ部屋がいいとリクエストしたけど、あくまでもリクエストなので通りませんでした、、、でもホテルのスタッフはとても優しかった(^ ^) 場所が非常にわかりにくいです！！！！

これは、旧市街の路地の中に位置している親密な5-room施設であるため、車はドアの階段で乗客を落とすことはできません。空港から港のバス停まで8ユーロのシャトルバスに乗るのに十分に簡単です。そこからマカランのスタッフがあなたに会い、ホテルまで荷物を持って行きます。10-minute歩いてください。 朝食はアラカルトで、ペストリー/トースト、コールドカットの卵、デザート、紅茶、コーヒー、ジュースの3つのコースで構成されています。食品の量と品質は十分である。 私の部屋は十分に快適でしたが、2つの問題が目立っていました: 平らな綿のベッドシーツの代わりに、ジャージのようなものから成るシートが取り付けられ、マットレスプロテクターのようなものに見えました。これは、はるかに滑らかな綿のキルトカバーとは対照的に、丸く粗いものでした。これをスタッフに注意を向けたとき、彼らはこれがホテルの標準であると説明しました。睡眠の質には影響しませんでしたが、シートの粗さは完全に快適ではありませんでした バスルームでは、シャワーは腰の高さに取り付けられているため、片手でシャワーを保持するか、両手で洗う必要がある場合は、シャワーがホルダーにいる間にシャワーの下にしゃがむ必要があります。特に便利ではありません。 フレンドリーで親切なイヴァンとマリオによって強化された便利なロケーションでの全体的に快適な滞在。

最高のロケーション、素晴らしい景色、そして部屋は清潔で素敵な家具でした！ -スタッフの不在がひどく、ホテルと部屋に入るには鍵が必要でした。私たちは鍵を部屋に忘れ、夕食後の午後11時頃に気づきました。スタッフは午前3時までホテルにいるはずなのに、誰もいませんでした。電話で連絡するしかありませんでしたが、カナダ人なので使える電話がありませんでした。私たちはもう少しで外で寝るところでした。近くのレストランに助けてもらいました。 -スタッフは午前7時に再開する予定でしたが、誰もいなかったのでチェックアウトせずに8時に出発しました。 -娘が部屋でEarPodsを盗まれましたが、Appleアプリで位置を特定し、正確な場所を確認することができました。しかし、清掃員が盗んだことをホテルに伝えるスタッフが全くいませんでした。 (私たちは100%盗難されたと確信しています。なぜなら、彼らは部屋から出てこなかったし、電子機器はどこにも持ち込んでいなかったし、彼らがいた場所はホテルから7km離れた、私たちが一度も行ったことのない場所だったからです。 - ホテルにはスチームサービスがあり、それを利用したかったのですが、衣類が戻ってくるまで1週間かかると言われました。私たちは4日間そこに滞在しました。スタッフはスチーマーを部屋に持ってきて自分でできるようにしてくれると言いましたが、結局持ってきてくれませんでした… - 4階には美しいテラスがありましたが、私たちは最後の夜になって初めてそれを知りました。 - ビーチに行きたかったのですが、スタッフは歩いて45分かかるのでそれしか行けないと言いました。私たちは歩きました。ようや**こに着いたとき、3ユーロでトロリーに乗れたはずだったので…それに乗って戻りました。 -

Pro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up. Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages. (2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to. (3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times. (4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos. (5) There is no lift at the property. We would not have chosen this property if we had a second chance.