The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
ゲゲストThis was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
ゲゲストThis was our first time staying at this hotel. The location is in the heart of various tourist attractions and across the street with access to the famous Doctors Cave Beach. The parking was very odd if you have your own transportation do I park acrossthe the street in one ofthe hotel guests designated spots. The is no elevator which the staff took some of our bags up to the second floor. The amenities were accommodating to the small size of the hotel. The beds were comfortable and the rooms were more of a traditional look but still meat our needs. THE FOOD!! The best part was the FOOD. Every meal was delicious with enough options to choose from. I would recommend and would stay at this hotel again.
匿匿名ユーザーPleasant stay.
The exterior and the interior are beautiful, sea view, clean.
Suggestions: the room requires maintenance, sound isolation needs improvement. You can hear conversations and activities from the neighbors.
The pillows can be upgraded.
Overall good experience, the family was polite and attentive.