설 연휴 맞이해서 오랜만에 가는 가족여행 숙소를 찾다가 신축 호텔이 눈에 띄어서 바로 예약했습니다 저희는 22층으로 배정받았는데 체크인하고 들어서자마자 탁 트인 오션뷰가 보여서 모두 감탄했습니다 마지막날이 설 당일이었는데 다같이 거실에서 일출도 볼 수 있어서 참 좋았어요 4인이 묵었는데 방마다 난방 잘되고 집기류도 잘 구비되어있어서 간단히 음식 챙겨먹기 딱이었어요 그리고 비대면 체크인/체크아웃하는 방식이 개인적으로 편리하더라구요 다른 곳이 다 예약 마감이라 급하게 알아본 숙소인데 새로 지은 건물답게 넓은 주차공간, 깔끔한 객실 등 너무 만족스러웠습니다 다음에 또 속초 방문한다면 재예약 하고싶습니다!
TTuxannie WuanThe place is good, 7 minutes to ski and has a supermarket and eatery place nearby.
Honestly the room is nice, with cooking facilities but the owner was not friendly at all.
The toilet was stuck and leak they came with only the plunger and ask us settle ourself.
Is winter and we came with kids, the kids built a snowman and they destroyed the snowman after we went for ski trip.
We are a group of 10 and we wanted to cook our dinner. There is a small hut with table and chair and BBQ facilities, we ask to BBQ facilities (We are willing to pay, 10,000 won as stated) but she said is winter so we can’t use the BBQ pit, ended up we use the stove to cook up the meat.
The husband and wife came in to the huts and told us we can’t do BBQ but we explained to her we just cook the meat and we didn’t do any BBQ. We left the place with cleaner than we came in. I have to WhatsApp her and show her the place is cleaned.
The warn us that we must left the place by 1am but in fact all of us finished eh 9.30pm every day since we are tired from Ski.
During the last day, they came to us and I was thinking they come and say goodbye but they just make sure we throw every single piece of rubbish outside the house.
My husband wear shoe and just step to take our luggage and the owner insist us to take out the shoe before we went in to the house. Although we have explained, we just step in and take the luggage and go, he insisted us to take out the shoes.
I have been travelling all around the world and we do understand every cultural is different but as the operator of tourist industry, the owner has to be service minded. If you can’t accept any international travellers then please do not list your place in any platform or put up a notice that international tourist is not permitted to stay there and we won’t book accordingly.
Is such a shame to see this happened to us after our 5th trip to Korea and our 3rd trip to Pyeongchang for ski.