The hospitality and the smiling staff members are why many travelers make Avenue Plaza Hotel their choice when visiting Naga City. Providing an excellent mixture of comfort, convenience, and practicality, it offers amenities, an ideal place of relaxation, and a haven of tranquility. The location provides a variety of entertainment, including exquisite bars to unwind and decompress from an exhausting day full of fun and exciting activities. Upon arrival at Naga City airport, I was fetched by a hotel staff member. With a smiling face and friendly conversation, I learned about their positive experiences relating to their work involvement and satisfaction while heading to the airport, reflecting their longevity and loyalty to the organization. When I arrived at the hotel's lobby, I was greeted by the hotel's staff, including the convivial security guard, who ensured the incoming guest was shaded with an umbrella. With some refreshments offered by the concierge and the on-duty managers, Mr. Dennis Serrano and Mr. Galang, thank you for making my six days stay so memorable and extraordinary. I was assisted by Miss Ariane swiftly in processing the accommodation and the different services the hotel can offer to their customers. While staying at Avenue Plaza Hotel, guests can access a 24-hour front desk, a concierge, and baggage storage. You can also enjoy a fitness center and complimentary breakfast. I am so grateful for meeting the hotel's staff members and extending their unwavering hospitality and pure dedication to their work in serving their guests and supporting them in pursuing excellence in assisting their visitors. Kudos to Mr. Sy, Rodel, Nel, et al. for preparing their guests' daily hearty and sumptuous breakfasts. The administrative staff, Jessica and Rosell, assisted us in preparation for the upcoming event of my mother's 80th birthday next year. If I have missed some names, my apology, and I will never forget your genuine service and dedication to serving your customers. Lastly, I will recommend the hotel to anybody I meet and interested in visiting Naga City! It's an accurate sample of excellent hospitality.