Booked two rooms for my sister and her girlfriend’s family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.
One of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
I booked the family room because of the upcoming bagyong Opong. It felt secured and this was the cheapest option. It's in the town center. Next to a big grocery store and opposite is a convenience store and drug store. The room and bathroom are big. Two beds are comfortable.
No elevator.
Family room but there's only 1 chair.
Hot water costs 10 pesos.
You can hear every sound outside, even just walking you can hear it from your room.
The hotel was packed and this is not the hotels fault but because you hear everything the kids staying there were just unbearable and couldn't sleep.
Front desk staffs were accommodating. Location wise, just right near the plaza and very accessible to all kind of vehicles. They have wide parking space too.
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
ゲゲストService and amenities is excellent! Kaso may foul odor lang yung room namin and my leak sa CR pero Okay nman masarap din ang food nila kahit malayo ang location sa downtown basta may Grab app ka carry na din.
RReaBorjalI booked the family room because of the upcoming bagyong Opong. It felt secured and this was the cheapest option. It's in the town center. Next to a big grocery store and opposite is a convenience store and drug store. The room and bathroom are big. Two beds are comfortable.
No elevator.
Family room but there's only 1 chair.
Hot water costs 10 pesos.
You can hear every sound outside, even just walking you can hear it from your room.
The hotel was packed and this is not the hotels fault but because you hear everything the kids staying there were just unbearable and couldn't sleep.
ゲゲストWe had a good stay and the discounted price was an amazing value for money. The room was very spacious and with few sharp corners it was great to let our 1-year old baby run around the room. Breakfast and general helpfulness of the staff was excellent. The swimming pool area could be improved slightly, the paving around the pool was very slippery when wet.