タンザニアキリマンジャロで、Wi-Fiのあるホテル

「I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views.」

「こんなにいいホテルはないと思います。部屋はとても清潔で蚊帳もあります。使用していない部屋は毎日換気されています。屋上で朝食や夜ご飯を食べることができて、おいしかったです。用事がなくても屋上でくつろぐことができて、キリマンジャロが見えるので癒されました。何よりスタッフの方がとても優しかったです。ホテルから安くで、ドドマ行きのバスを手配してくださったり、バス停までのピックアップサービスもありました。 コーヒツアーも35ドルほどで用意してくださり、お弁当と水まで持たせてくれて、村の滝までハイキングしたり、とてもお手頃なツアーでした。 いつも私たちのことを気にかけてくださったり、料金も誠実に提示してくれて、お金目当てじゃないのが分かりました。近くのおいしいレストランを聞いたり、何でも相談できる存在でした。モシに来られた際は、ぜひ利用してみてください。」

「ホテルは静かな道にあり、そこからリマンサロを見ることができます。 スタッフはとてもフレンドリーで親切です。とても押す!」

「If you just look for an accommodation which is closed to the airport, then this is value of money. The staff is very friendly and helpful. They offer basic facilities.」

「房間非常乾淨，沒有蚊子，驅蚊做得很好，性價比堪稱完美，房子非常大，有獨立衞生間。早餐好吃。接待我的前台小姐姐很熱情，因為我到的很晚，附近已經沒有食物吃了，她還在晚上為我提供了早餐。洗澡水用的是小廚寶，因此簡單淋一下可以，洗澡可以去機場洗。附帶有用的訊息，來回馬特魯尼瀑布打車25刀。嚮導砍價5500先令。單程去機場打車25刀。」

「The staff was very helpful and accepted all my requests. If I have another chance to come to this country, I would definitely like to stay here again. I also want to recommend this place to my friends.」

「服務很好，有行李員，房間在當地比較現代化了，就是房間蚊蟲有點多，離鎮中心不是200米，1公里左右，」