Overall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️
Very good location,a lot of restaurants nearby,the staff at front desk is very nice.The room is clean and comfortable.
房間乾淨整潔,前台服務態度很好,酒店位置好 可步行到梅西百貨NORDSTORM百貨 LV GUCCI 蒂芙尼.酒店前門不遠就有中餐廳PFCHANG
We booked the Hilton downtown Columbus for a concert at Nationwide Arena. Hotel position couldn't have been closer! Great area on the High St. Great facilities and staff. The room was clean and comfortable t
The location was perfect to get to local attractions, including the zoo, shopping, and hiking trails. The room and hotel was very clean, staff was friendly and helpful, and good amenities. We had breakfast elsewhere, as there is no continental breakfast, but that wasn’t a big issue for us. The only negative was that the fan in the bathroom was not functioning - or rather we couldn’t figure out how to turn it on. Otherwise, a good place to stay for a night at a reasonable price.
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8.7/10
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US$112
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6.8/10
JJupiterThis hotel is big one side is super 8 and the other side is the Baymont it's all connected into one big building so it's like a big maze that you have to walk through to get to your rooms or take the elevator I like that there are several different entrants and exits in this building so if you're not parked directly on one side and have to park say in the back you're able to go right out the back check in and check out process was fairly simple very polite for the couple of front desk people that we had dealt with the beds we're big and fairly comfortable so no complaints really in that aspect I like the extra space in our rooms and I really like the cabinetry so you can definitely put your luggage away or if you want to put your clothes in the drawers or closet so that way you don't have your stuff on your way it definitely gives you that option to do so. Each time I've stayed here our rooms came equipped with a mini fridge and microwave and a coffee maker even though we didn't use the coffee maker so I can't really give you a good review on that aspect only as per the fact that there was one located and ours had its own little coffee station type nook in the wall which was cute bathroom was spacious I don't believe the hair dryer worked in one of our rooms or was maybe not even there I'm not sure I can't remember the hotel was fairly clean for the most part I didn't have any issues with any of my rooms didn't see any noticeable damage all in all I'd say this hotel is definitely an 8 out of 10 didn't have a pool and if it did it was definitely not in order I don't think the workout room or anything like that was working either if they did have one so I was just a basic stay sleep and do what you got to do you are in a cul-de-sac so to speak almost like an industrial cul-de-sac but it's a hotel called a sex so you're right off the highway which is a plus and convenient down that called a sac road there are a couple restaurants or eateries nearby so even in walking distance however if you wanted something other than the handful of options that were down in the hotel cul-de-sac you could drive and wouldn't take you more than maybe 7:00 to 12 minutes tops to get to the closest Royal area to be able to go to any gas stations convenience stores or any other eateries so location was definitely a plus for this Hotel! I would recommend this hotel to anybody traveling maybe for business or just need a quick stay they don't have continental breakfast I believe what it's called as a complimentary breakfast where you just get two little choices of juice that tasted a little odd to me or watered down out of a machine I think they gave you like a banana and an orange or something in a fruit basket to choose from a bagel maybe some bread to toast or something or a pastry of some sort and there was two options of cereal I believe so nothing fancy nothing great breakfast really wasn't that fantastic I would recommend that the Baymont and the super 8 since they are joined together should really think about upgrading their breakfast to something a little bit better like the waffle maker you know maybe something hot I better selections and I could turn my review into at least a 9 out of 10 if not a 10 out of 10 because honestly having that breakfast makes the hotel sometimes and being a conjoined Hotel there should be no reason why they can't afford to throw in since they both share the same lobby slash diner area!
ゲゲストDo NOT stay at this hotel unless you can survive in a room that is not at all soundproof! I booked a queen suite with separate sitting room for my daughter and I. We wanted a quiet, relaxing place to stay for a 3 day weekend and the reviews for this place were excellent.
First let me list the nice things about the property:
1. It is a full blown conference center with a huge, well maintained and manicured landscape.
2. The outdoor spaces are lovely, including the outdoor pool area.
3. The location is very close to Columbus and to the uber wealthy city of Powell.
4. A gorgeous county park with loads of picnic areas and walking trails is located directly across the street from the conference center.
Now for the negatives:
1. No soundproofing!!! We could hear every word of conversations that took place in the room next door. But the most disturbing thing is that we couldn’t sleep because of noise from the room overhead. My daughter contacted the front desk in the early evening of our first night’s stay asking them to call the guests above us with a “gentle reminder” to avoid heavy walking. She was told that the request could not be made until after the 10 pm quiet time. We had a brown noise machine running at top volume for the entire night, but even that didn’t block the heavy footfalls from above. The constant sound of people walking (it sounded like elephants) continued the next morning which forced us out of our room. (We payed extra for a suite with a separate sitting area so that we could relax outside of the bedroom, but couldn’t take advantage of it because of the noise). My daughter ended up sleeping on a couch at a friend’s house the second night because she was so sleep deprived. However, I returned to the hotel which was a huge mistake! When I turned out the lights at 11 pm, things were quiet, but at 11:30 pm the stomping family returned. The noise of the footfalls and then squeaking floors woke me up at 11:30 pm, 3:30 am and 5:45 am. I finally got out of bed at 6 am, walked to the lobby in my pajamas, and told the staff that I couldn’t stay in this place another night. I must have looked a fright, because the agent immediately canceled the final night of our reservation with no questions asked. Just to be clear, I don’t think that the family above us was intentionally loud. I think that they had absolutely no idea that their movements were creating such a disturbance.
2. Despite the fact that the lovely county park is directly across the street, it’s incredibly difficult to access the park entrance as a pedestrian. There is a single pedestrian crosswalk at the southwest corner of the conference center, but there are no sidewalks that connect to the crosswalk. Walkers are forced to either walk along a very busy road with no shoulder, or walk on the grass for about 1/2 mile to get from the hotel parking lot to the crosswalk. I find it incredibly surprising that Nationwide didn’t consider putting in sidewalks to make access to the park more accessible and safe for pedestrians.
3. Be forewarned that the conference center includes facilities that cater to weddings, so if you stay here on a weekend, be prepared for lots of outdoor evening activities.
No one should have to pay $200/night to stay in a room that isn’t conducive to sleep!!!
ゲゲストI had a very disappointing and uncomfortable experience with the front desk staff.
I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby.
However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair.
Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed.
During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid.
Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with.
However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount.
Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning.
The hotel facilities are good, but the front desk service was very disappointing and needs improvement.
ゲゲストWe had a double bed and a sofa bed. All the bed mattresses were too soft and sank in the middle. The air-conditioner was very noisy and not very cold. The pillows were also too soft.
PPiff87Not bad of a hotel, wish I utilized the indoor pool though haha but the room was comfortable & clean. The breakfast is alright though nothing extravagant just very basic but at least it was free
ゲゲストThe room was very nice, very hot water which I love and it was clean. Sid, the person at the desk when we got here was very professional and kind. We were exhausted at this point and his speed of service and getting us into our room was wonderful. The ladies the next morning were as well. One thing I wish is that the room had a microwave, especially for extended stays. We started off with a day and ended up staying for three. I dont know if other rooms have them but I know ours did not. The only other thing is the people in the rooms around ours were very loud running in and out of their room, bangi g the doors, and playing loud music all at 1 in the morning. I dont know when they stopped as I eventually fell asleep out of that same exhaustion. Thank you so much Motel 6!