Atendente completamente perdida no check in. No check out tentaram nos cobrar consumo no restaurante, sendo que nem sequer entramos no restaurante. No café da manhã anotaram um café a mais, sendo que estávamos apenas 01 casal. Porta do box não fechava, estando desalinhada e ao tomar banho molhava fora do box.
It's a business hotel, nothing out of extraordinary, everything in the room works and it's well maintained.
Price due exhibition was way too high for the hotel/room offer, but no choice of hotels for the period.
O atendimento foi incrível, tanto pelo WhatsApp quanto no momento do check-in. A estrutura também nos surpreendeu positivamente — o hotel conta com estacionamento coberto para motos, o que fez toda a diferença na nossa viagem.
O café da manhã é excelente, com grande variedade de comidas e bebidas.
Super recomendo a hospedagem no Tri Hotel Criciúma! 🏍️✨
ゲゲストMy room was on the second floor of the building. It was noisy because apparently there is an event location beneath it and people laying at the pool had direct visability into my room.
I requested a king bed but got instead two single beds.
Breakfast was ok but highly frequented. So not exactly a calm place. Coffee was not my sense of taste and quality.
No questions had been asked during checkout about any feedback.
LLainapI cannot stress how DECEPTIVE this hotel listing is so I made sure to include pictures. The hotel is made to look much better than it is in reality. We got no room service when we were there, our bed was broken, the drain still had hair on it and the person who handed us the key took the bedding out of the spare bed as we went in. It is a massive disrespect to the consumer to have paid so much on this hotel that is of such inferior quality. I have stayed at other hotels that were a fraction of the price and had immense lu better quality. I have attached pictures so that no one else gets scammed.
ゲゲストI had requested for 9 am check in and 9 pm check out because I had traveled by night bus to reach in the morning and again night bus to travel back. I had a business meeting. The young lady at the reception was not able to speak English but with the help of a translator she helped a lot. For some reason the coffee vending and cold drink vending machine was out of order on 11th Feb 2026. But the reception lady guided me to a nearby coffee shop. The room was clean and the common bathroom and toilets were clean. Overall happy. I will come back again.
ゲゲストI learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.