スペインカナリア諸島で、駐車場のあるホテル

總體超預期的

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

Best 4 star hotel!! Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel. The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room. We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal. The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy. It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel. If there’s anything to complain about, I would say the steam room wasn’t working during my stay!

We had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists. If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)

単に素晴らしい、最高の景色と場所。私は喜んで再び戻ってきます。素晴らしいサービス、それがあるべきものすべて。私の滞在をとても快適にしてくれたホテルに感謝します。

The location is too far out for our liking but as we had rented a car, it was fine. We had also read reviews about the location so we expected it. For our rental car we were given a parking slot someone had just parked on so needed it changing. It did not seem like they were enforcing the parking. We were there in December so the weather was pleasant and not too hot to walk down to the Italian restaurant to have dinner. They are friendly at the Italian restaurant and their prices are good. They also went out of their way delivering food to door to our oldest child that had not come out for dinner with us. We did not go to the restaurant on site as the restaurant on site is independent and seemed very catered for the Brits. There is no breakfast available in the mornings on site so if like us, totally unprepared, the supermarket on site is ridiculously expensive and staff not very friendly. First morning we bought everything we needed, after we were prepared and only bought expensive baked goods. We did not try the pools, as the opening hours were extremely short. It would have been better if they'd been early morning till late evening. We heard there was a pool bar. There is a small playground for toddlers. Our house was a good size for a family of 5, allowed to stay 6. We would return because of our odd size family, the terrace and friendly receptionists.

A great place to stay with all the touristy places easily walkable. The staff were really friendly and really helpful whenever I needed help. The room was roomy and well maintained also. I didnt try out the breakfast, lunch or dinner because I wanted to eat out. I'd happily stay there again for sure :)

私が泊まった最も美しい4つ星の1つである美しい景色のホテル、彼自身はダアナへの特別な旅行の価値があります。とても清潔でよく装飾されています(私の部屋には美しいソファがあり、座っているプライベートビュービルは美しいです)。ソファや図書館のサロン、レストラン、景色の大きいテラス、景色のプールの庭などの美しい共通スペースがあります。この4つ星ホテルで最高の朝食を作りました。地元の製品、高品質ではない、早朝の台所、サロン、地元のマウンテンミルク、高品質のキャンディーなど、パドスのロゴが付いた白。

Absolutely stunning hotel! It literally took my breath away when I walked in. The staff are all amazing and so friendly. The rooms and the grounds are incredibly clean. The pools are stunning (there are busier and quieter ones so no lack of options at all). The beach and shops are a few minutes walk away. The food is spectacular! There’s something for everyone: shows, sports, pools, shopping. I just can’t give this resort enough praise!! We will definitely be back.

滞在中は良い点と悪い点が混在していました。 最初に割り当てられたのはD棟（D104号室）で、近くのバーの騒音がひどく、トイレも水が流れっぱなしという問題がありました。事前に静かな部屋をリクエストしていたにもかかわらず、その夜は全く眠れませんでした。 ホテルに連絡したところ、無料で部屋を変えてもらえ、大変助かりました。新しい部屋はI棟で、以前の部屋とは比べ物にならないほど違いました。部屋ははるかに新しく、広々としていて快適で、ほぼ完全に静かでした。設備も明らかに新しく、滞在は全体的に大幅に改善されました。 新しい部屋で唯一気になったのは、大きなゴキブリが1匹いたことです。不快でしたが、それ以外はすべて問題ありませんでした。 フロントのスタッフは礼儀正しく親切で、これは大きなプラスポイントでした。 総じて、もしこのホテルに宿泊を予定されているなら、特に騒音や睡眠の質を重視する方は、D棟は避けることを強くお勧めします。騒音が気にならない方にとっては問題ないかもしれませんが、眠りの浅い方は注意が必要です。