The hotel is close to the town centre and the high street, which is very convenient. Parking is available, but it costs £20 for 24 hours. Guests can get a 50% discount on parking when staying at the hotel. The breakfast is basic, and the amenities are limited. Overall, it is fine for a one-night stay. The staff were friendly and helpful.
We had an excellent and relaxing stay at Belton Woods Hotel. The staff were very friendly and attentive to our needs. The food especially the breakfast was delicious with plenty of choice. During our stay we used the pool and spa facilities which were all very clean, the pool was nice and warm and large enough for doing few lengths without getting in to anyone's way.
The hotel room is very cozy and big. Surrounding sceneries are very picturesque. Breakfast provides a wide variety of foods and drink. Highly recommended
The hotel was brilliant and a great location next to the retail park with many options for food - but there is an option for evening meal and breakfast deal with hotel + beefeater pub opposite. Had some trouble checking in but it was not the hotel's fault it was with the booking through this app - Trip. The women behind the desk was helpful and all was resolved. Never had issues with train bookings but first time with hotels.
The air conditioning wasn’t working I went and spoke to someone and they brought up fans which was fine then around 3 am air conditioning unit kicked in blowing warm air out and very loud so woke me up the next morning I put a complaint in and the lady was very helpful and apologetic she said she would look in to it a week later I got an email apologising saying I could have a refund that was 6 weeks ago and I’m still waiting
We stayed only for two nights. I guess the hotel is very old and the floor is very uneven. Whole room is slanted to one side. Kind of weird but ok. We tried the hotel restaurant and the food was very nice. Parking is also quite secured.
ゲゲストAfter a little confusion with the entry system to the room, it was mainly my fault for misunderstanding the message, but this was dealt with swiftly with a call to the 24 support number. Perhaps listing the entry process and room entry system under 2 clear, separate headings in the communications may have made it clearer. It was also implied that the parking bays were in some way numbered or identifiable with the room number, but this wasn't the case. Apart from those small things, both dealt with quickly the room was clean, a good size and offered plenty of refreshments & breakfast options for us. The shared spaces were clean and appeared welcoming. Bed was comfy and shower great, but curtains or a blind would have been appreciated over the thin net panel window covering which was present. Would definitely come back again, good distance from the castle - about 30 mins walk - good value for price paid
DDaniel069As a solo traveler, I felt right at home at The St. James Hotel. The staff was incredibly friendly and helpful, always ready to assist with any request. The rooms were clean and comfortable, and the amenities were top-notch. The hotel's central location made it easy to explore Grimsby's attractions and local cuisine. I would highly recommend this hotel to anyone visiting the area.
ゲゲストThe air conditioning wasn’t working I went and spoke to someone and they brought up fans which was fine then around 3 am air conditioning unit kicked in blowing warm air out and very loud so woke me up the next morning I put a complaint in and the lady was very helpful and apologetic she said she would look in to it a week later I got an email apologising saying I could have a refund that was 6 weeks ago and I’m still waiting
JJazchazStaff were good at check in and were polite, however when another guest caused us problems and I could have escalated it a lot further, the staff didn’t really want to know or seem to care, weren’t helpful or very empathetic I had to contact trip to get resolved. It ruined the weekend away and it made me want to also leave early it really wasn’t a great time away.
It was well located and had a fuel station nearby which stocked plenty of food choices and a Greggs even ! Location was good for transport ample parking too.
The cleanliness was overall a 50/50 there was dust where perhaps there shouldn’t be lampshades top headboard, was a tad dated but functional, and the bed was comfy. Bathroom was overall ok, modern in some areas others lacking a bit and looking tired.
Breakfast wasn’t too bad, but some bits I found weren’t to my own taste the bacon was odd to me but being a buffet type Ijust didn’t have it again, they did have pastry’s, cereal toast and condiments with drinks like juice, water tea coffee etc.
AAngiePClean hotel with cheerful staff and a comfortable large bed. Lovely Dove soap, shampoo and shower gel provided. Hairdryer, tea and coffee supplies, decent size TV with good signal and plenty of electrical sockets each with 2 usb ports. Roomy powerful shower and 2 bath and 2 hand towels (some hotels only provide one hand towel for 2 occupants). Aircon which was nice in the warm weather. Lifts to all floors. Bar in reception area.
Lots of choice at breakfast: 4 fruit juices, multiple tea and coffee varieties, croissants, rolls, white and brown breads (toaster too), croissants, pastries, yoghurt, compote, cereals, sausages, bacon, hash browns, tomatoes, beans and scrambled eggs. They are also happy to store luggage before check-in time and after checkout. A couple of minutes walk from the train station. Car park (payable - although you get first 20 mins without charge if for example you're being dropped off). What's not to love!
ゲゲストAchterstallig onderhoud en zeer plakkerige lift. We kregen een kamer mat twee ramen waar je niet door naar buiten kon kijken (matglas) Het ontbijt was redelijk ondanks dat veel eten er niet was (niet geleverd) of je kon wel iets extras (worstjes, ei ect) bestellen met bijbetaling.