Excellent location, only 6 minutes from Gatwick. On bus route.
Accommodation is ideal for an overnight stay.
Comfy bed, tea/coffee making facilities
5 minute walk to Horley town where you can find lots of shops, food outlets etc..
Friendly, helpful staff.
Highly recommend, will return if flying from Gatwick again.
The staff were very professional and friendly, however, I paid extra for an upgrade room , with larger bed.The bed was a basic double.The bathroom was extremely small , not acceptable really .There was no adequate mirror in the bedroom either .This spoilt our stay .
The hotel was very quiet and the young men covering the front desk and breakfast service were very helpful and friendly. They even helped us order food one night, one of them using his own phone to call for us. We certainly got the feel of staying in a historic place, the only complaint was the many stairs and no lift! Otherwise, we had a lovely visit.
Everything perfect as always. Just two comments: firstly the bathrooms are way too small, and secondly, a hotel of this quality should not consider it necessary to charge extra for parking, though i admit that this does unfortunately seem to be becoming the norm these days. That said, all in all a lovely hotel.
Lovely hotel, the location is great as it is a few minutes away from the shopping centre. Me and my husband came for a weekend away and we loved that we could just walk to the shops. The kfc and McDonald’s is a few minutes away too. The room itself was nice, it had the usual stuff, iron, tea and coffee etc. The bathtub was super small, if you are plus size, you will struggle to lay in the bath but it’s not a big problem. The staff were very friendly, we even got given a cookie upon arrival and they kindly gave us a complimentary 1 hour free extra time for check out (we paid £20 for the rest of the hours). Overall a lovely hotel.
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8.9/10
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PKR 18,409
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SSkyeDinnerThe hotel was very good overall with good service, nice facilities and a nice family room which have recently been refurbished. The hotel was more than happy to heat up my food, good breakfast and having air conditioning which were really nice thing about this hotel.Unfortunately there were some problems such as the room card disabling each day due to it being sensitive to mobile phones and forgetting to give me, my wife and daughter’s 3 sets of towels.
BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
ゲゲストShower had no pressure and not very hot . Room cold no heating. Bedding was only sheet when we ask for a duvet was given a sheet to keep warm . Plus they only had one bath towel for a couple. Won’t be staying here again . Very disappointed with noise early in morning
MMilos MarunicIf you’re looking for the ultimate getaway, Hartfield Manor is absolutely the place to be. From the moment you arrive, you’ll be struck by the incredible location; it’s perfectly situated in a spot that feels both exclusive and wonderfully scenic, making it the ideal backdrop for a relaxing break.
The staff here are the real stars of the show, though. They are so genuinely welcoming and attentive that you feel like a guest of honor rather than just another visitor. It’s rare to find a team that goes this far above and beyond to make sure every single detail of your stay is perfect.
On top of the top-tier service, the cleanliness of the entire manor is seriously impressive. Every room and common area is kept in pristine condition, and you can really tell the housekeeping team takes massive pride in keeping the place sparkling. Between the spotless interiors, the stunning grounds, and the warm atmosphere, everything about this stay is a total ten out of ten. You’ll honestly be planning your next trip before you’ve even checked out.
ゲゲストThis location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn