インドネシア西カリマンタン州で、駐車場のあるホテル

Veryy good and comfortable. Always love thus hotel every time going to Pontianak, Indonesia . Good service too

Overall it’s a great stay and worth the amount that i pay…even though it is not at central area but a walkable to Ayani Megamall and grab is easy. Staff are great, they do have restaurant inside the hotel and food are good too.

今後この街を訪れる際は、このホテルは避けます。 ダウンタウンまで歩く距離が長すぎ、歩道や横断歩道の状態も良くありません。 予定より早くチェックアウトしなければならなかったため、3泊目（朝食と宿泊費は前払い済み）を2泊目に利用しようとしたところ、フロントデスクで拒否されました。「前払い済み」であることを強調しておきます。部屋にあったレビュー用紙に記入し、フロントデスクのマネージャーから謝罪のメールが届きました。フロントの女性は解雇するか、顧客サービスと礼儀作法に関する研修を再度受けるべきです。 部屋のブレーカーが落ち、携帯電話の充電器と延長コードが燃えました。幸い、電気技師がすぐに来てブレーカーをリセットしてくれました。 部屋は非常に簡素でしたが、いわゆる「スーペリア」ルームでした。

ご家族連れやお子様連れに最適なホテル。ダプール・ケピティングと町一番のレストランが目の前です。

The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations. What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work. Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant. Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.

Thank you for the service, Grand Mahkota Pontianak is a legend of hotel..poeple in this city may know that

The best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.

コネクティングルームに宿泊しました。1室はダブルベッド、もう1室はシングルベッドでした。どちらの部屋もお湯が出ませんでした。シングルベッドの部屋は照明が足りず、シーツと枕にシミがありました。 朝食は美味しく、接客サービスも良かったです。スタッフはとても親切でした。

loved our stay here! the bed and pillows are so comfortable we felt like extending our stay 😂 the service was great, everyone was so friendly and helpful. the room was spacious. satisfied! would recommend staying here, and will for sure come again.

Good thing is that it is on the Gajah Mada avenue which has great variety of food options nearby. Also it has a proper gym, and is functional. But some nearby night club creates low fi dubs that even shakes my room’s floor until 1am and was hard to have a peaceful mind. Also the room didn’t have outside view which is a bit suffocating. And noise of some external machine of aircon also gets in the room. Overall not very good quality of sleep.