The hotel, staff, food and service were all excellent, however, the lights in our room stopped working on Saturday evening, we informed reception and were told it would be fixed, nobody came so we were in darkness from Saturday afternoon until we left. All the sockets were working but the lights were not
On arrival at the Hotel was a total put off . Firstly the young receptionist couldn't find our reservation, then requested proof of confirmation through emails sent by trip. Then requested proof of identification either a passport or drivers licence. Then asked if she could take a photocopy of my drivers licence which I agreed , but should have said no as I now would like to know what's going to happen to this information. The room was nice bed was very comfy. Breakfast was lovely young friendly welcoming staff.
ゲゲストThe hotel, staff, food and service were all excellent, however, the lights in our room stopped working on Saturday evening, we informed reception and were told it would be fixed, nobody came so we were in darkness from Saturday afternoon until we left. All the sockets were working but the lights were not
ゲゲストThis hotel is starting to look tired in respect to decoration in some areas. The photos on the wall look good.
The venue appears to facilitate weddings, and the view from the reception room is good. however this appears to be the best feature.
The main concern is silver fish in the bedroom. When we spoke to staff offered another room however at 2:30 am no realistic. When I spoke with reception in the morning there was a blase stating that it is a water front hotel. breakfast was adequate how hot food not as good as cold selection.
ゲゲストCould not fault this place .from checking in to checking out not one negative thing could I say about any aspect of the hotel,it's staff
Service excellent, cleanliness superb food standard up there with the best
Staff really did the hotel proud .