Hotel carino e pulito, personale molto gentile. Dovevo partire presto al mattino e mi hanno lasciato far colazione ben 15 min prima dell’orario, mi sono venuti in contro ed ho apprezzato molto la gentilezza. Era già tutto pronto nonostante l’orario.
Abbastanza scelta per la prima colazione, molto buona la parte dolce ma se posso permettermi migliorerei la parte salata soprattutto gli affettati (come qualità!).
Freundliches Personal, unser Zimmer wurde upgraded. Danke! Die Lage ist sensationell, mit Pool und Bar auf dem Rooftop. Der Pool ist beheizt und wir konnten ihn auch im April benutzen. Der Wellness Bereich ist inklusive sowie die Parkplätze. Als kleine Minis Punkte: es gibt keine Kaffee Maschine und keinen Wasserkocher im Zimmer; die Zimmer sind sehr ringhörig.
Wir kommen auf jeden Fall wieder! Vielen Dank für den tollen Aufenthalt!
Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
Отличный маленький отель в историческом центре Алессандрии. Есть своя парковка (резервировать заранее, плаиная) в 3 минутах ходьбы. Завтраки не брали - рядом центральная площадь с кучей кафешек и ресторанов. Номер просторный, в душе нет шланга, только верхняя лейка, но по большому счету для итальянского отеля все было просто прекрасно, персонал дружелюбный и готовый помочь, все позитивно. Использовали как базу для поездок в Бароло, Альбу, Серавале - очень удобно.
Prenotato in occasione di un concerto, perfetto per la distanza dal palazzetto, raggiungibile a piedi in poco tempo ( 15/20 min), comodi i mezzi per raggiungerlo Dalla stazione.
Stanza carina, pulita e curata. Reception 24/24
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
IIULIIAIt's not a hotel, it's a student campus. It is definitely better than the hotel, everywhere is clean, the amenities in the room are better, there is a kitchen, dishes. But it's a bit far from the centre and train stations. In summer it is inconvenient to stop because of hot weather, walk to the centre for half an hour, the place is quite calm and safe. Bus number 8 stops nearby, which goes to Porta Susa station, but runs rarely, once every half an hour
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.