Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
Soggiorno eccellente! Personale pulito, attento e cordiale, sempre impeccabili e molto disponibile dall’arrivo fino alle procedure di check-out.
La struttura si presenta ampia, se pur un po’ datata ma comunque molto bella. Anche le camere un po’ datate ma sempre pulite e impeccabili. Abbiamo soggiornato in una quadrupla e non abbiamo mai lamentato problemi di spazio grazie all’ampiezza e alla ben disposizione dei mobili all’interno della camera. Posizione eccellente, la stazione si trovava dall’altro lato della strada, bastava semplicemente attraversare per poter raggiungerla. Vicinissimo anche alle principali attrazioni come la mole, il museo egizio e il parco del valentino raggiungibili facilmente a piedi.
Che dire, sicuramente in un futuro viaggio a torino risceglierei questa struttura.
Отличный маленький отель в историческом центре Алессандрии. Есть своя парковка (резервировать заранее, плаиная) в 3 минутах ходьбы. Завтраки не брали - рядом центральная площадь с кучей кафешек и ресторанов. Номер просторный, в душе нет шланга, только верхняя лейка, но по большому счету для итальянского отеля все было просто прекрасно, персонал дружелюбный и готовый помочь, все позитивно. Использовали как базу для поездок в Бароло, Альбу, Серавале - очень удобно.
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
LLand of HopeI arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel