Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
Soggiorno eccellente! Personale pulito, attento e cordiale, sempre impeccabili e molto disponibile dall’arrivo fino alle procedure di check-out.
La struttura si presenta ampia, se pur un po’ datata ma comunque molto bella. Anche le camere un po’ datate ma sempre pulite e impeccabili. Abbiamo soggiornato in una quadrupla e non abbiamo mai lamentato problemi di spazio grazie all’ampiezza e alla ben disposizione dei mobili all’interno della camera. Posizione eccellente, la stazione si trovava dall’altro lato della strada, bastava semplicemente attraversare per poter raggiungerla. Vicinissimo anche alle principali attrazioni come la mole, il museo egizio e il parco del valentino raggiungibili facilmente a piedi.
Che dire, sicuramente in un futuro viaggio a torino risceglierei questa struttura.
Отличный маленький отель в историческом центре Алессандрии. Есть своя парковка (резервировать заранее, плаиная) в 3 минутах ходьбы. Завтраки не брали - рядом центральная площадь с кучей кафешек и ресторанов. Номер просторный, в душе нет шланга, только верхняя лейка, но по большому счету для итальянского отеля все было просто прекрасно, персонал дружелюбный и готовый помочь, все позитивно. Использовали как базу для поездок в Бароло, Альбу, Серавале - очень удобно.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
ゲゲストVilla crespi is absolutely beautiful! And the staff are wonderful. And the location is a nice walk to town. However I have no idea how they received a gold key last year! The rooms were so hot I could not sleep (march) and I asked them to turn off the heat! But that did not work. I also asked them not to continue spraying perfume all over my room because I was allergic… however housekeeping continued to do so until I locked them out. In addition the mattress was limp and old- very uncomfortable. The shower is vintage and needs to be upgraded- nice to loook at but impossible to shower in if you stand over 5’2”!
LLand of HopeI arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel