Hotel with good location, newly build with spacious rooms. Great gym as well as the infinity pool at the roof deck. The staff were implacable and service minded from all over, not a negative words on the service as such. The poor part and that was really a disaster, was the breakfast, supper to be Filipino style, but this wasn’t even close. The offer was not worthy this midscale newly build hotel.
ゲゲストAs a Kapampangan, I really enjoyed their food - it was delicious! The only issue was that the Clam Chowder became salty once it got cold, so it’s definitely something you need to consume while it’s hot. The lobby was fine, and the guards were accommodating. Some of the lobby staff were friendly, but others were not. Another issue was the foul odor coming from the toilet. I had to keep the exhaust running and leave the bathroom door open just to get rid of the smell. I specifically requested a quiet room, but they placed me at the far end near an area that was under construction, which was also where the workers stayed during their breaks. Additionally, I had to ask housekeeping to replace the duvet on my first day because it had visible dirt on it.
On my second day, a new family checked in and it seemed like they were looking for their relative’s room. They didn’t knock; they tried to open my door right away. I called the front desk to report the incident, and they said they would inform the guard, but no action was taken. The second incident involved the same group-they were noisy in the hallway. I had to politely ask one of them myself to lower their voices. Since the rooms aren’t soundproof, I think the hotel may also be lacking clear house rules regarding noise.
I gave an “okay” rating since it’s a 3-star hotel and I knew I shouldn’t expect too much, but the noise really ruined the experience.
ゲゲスト“Great location, accommodating staff, and convenient access to Subic’s attractions. Not perfect, but overall a comfortable stay and good value for money. Will definitely consider staying here again.”
MMaribel S. AgustinMy family celebrated Christmas at Blue hotel and resort, and we had a wonderful time. The staff were friendly and warm, and our hotel room came with two king beds, its clean and everything we needed was provided. The pools were spotless, though as expected in December, the water was cool. Even so, my sons loved playing in them, and for larger groups, there’s another pool with a net for water activities like volleyball.
The boys also enjoyed playing table tennis. They offered us buffet breakfast for four, which was a standout. Foods are great.
The resort is a bit far from the city, but it’s easy to find with Waze. Since the area is remote, there are no nearby restaurants, though they do serve à la carte meals. For our Noche Buena, we drove into the city and found plenty of Korean restaurants to choose from. We noticed the road back was quite dark at night due to its distance from urban areas.
Overall, we were very satisfied with our stay. If you want a quiet place to stay, away from noise, then this place if perfect for you. To top it off, the resort gave my sons Christmas gifts when we checked out, which made them so happy. We’ll definitely book again — and as always, the transaction through Trip.com was easy and smooth, never letting me down.