Affordable accommodation located close to the main thoroughfare. Room is tiny but is clean and comfortable. Staff is nice and helpful. Highly recommended!
匿匿名ユーザーThe propety was located in the New Coast area,
a bit far from Dmall and restaurants. But the hotel service and amenities compensate for it. I got a Premier Deluxe with Balcony, and it was great! The bed is comfortable, and the toilet is spacious. They have their own beach with a lesser crowd in it. You can see the sunrise at the beach, the pool was a bit small but still okay. The check-in and checkout were a bit crowded but still efficient. The breakfast choices are good as well and they got a gym too. There are many shops as well within the area, but if you still want to visit DMall, they offer scheduled transfers, just approached their staff so they can arrange it. Overll, it was a great stay and I will recommend it to those who wants a lesser crowd and privacy. Not recommended for senior citizens as you have to walk a lot of stairs.
RRogelio Aguilario JrVery disappointing experience at Solina. This was supposed to be a special family dinner and stay because I have recommended this place many times before. Unfortunately, this visit was the worst we’ve had.
First, the food during our family dinner package was extremely disappointing. When the dishes were served, everything was already cold. The portions were also shockingly small considering the price. The Daing na Bangus, which costs ₱550 per serving, was about the size of a small saucer. The stuffed squid (₱530) was literally spoon-sized. The calamares was mostly thick flour coating with very little squid inside. For the price we paid, the quality and portion sizes were unacceptable.
What made the experience even worse was the service from the front desk. I called to request another laundry bag because only one plastic laundry bag was placed in the room even though there were two guests checked in. Considering Solina is a beach resort, it’s very normal for guests to have wet clothes and extra laundry. I was told that they only provide one plastic bag and that an additional one would cost ₱20.
This was surprising because this is already my fourth time staying at Solina, and in previous visits we were never charged when asking for an extra laundry bag. Our clothes were very wet and simply asked if they could provide any plastic bag, but the front desk staff refused.
After I ended the call, I picked up the phone again about 10 seconds later to talk to them, but it seemed they had not hung up their phone properly. I clearly heard them mocking me and saying, “Si Attorney na naman?” That was extremely rude and very unprofessional.
From the reservation process, to check-in, to the food, and especially the attitude of the front desk staff , this experience was very disappointing. I used to recommend Solina to my workplace and family, which is why we even chose to hold our family gathering here. Sadly, this visit made us regret that decision.
The food was bad and overpriced, and the front desk staff were rude and disrespectful behind guests’ backs. Definitely not the experience we expected.