トルコメルスィン県で、駐車場のあるホテル

Отличный чистый отель! Номер небольшой, но уютный. Чистая новая постель и полотенца. Сантехника, слив, кондиционер работают без претензий. Очень красивая обстановка! Персонал отзывчивый, улыбчивый. На завтраке все свежее, вкусное. Пешком прогулялись до набережной. Очень хотелось остаться еще немножко, но мы были ограничены по времени

My experience at Noax Hotel in Mersin was very poor due to a serious incident that does not meet the standards of a five-star hotel. On April 24, I left the hotel at 6:00 PM for dinner and returned at 9:30 PM. Upon entering my room, I was shocked to find one person inside the room and another person in the bathroom. When I asked why they were there, they informed me that they were new guests who had just been assigned the room, despite clearly noticing that there were bags and clothes inside, indicating that the room was already occupied. According to their account, they had contacted the front desk to report that the room was not vacant. Nevertheless, the reception sent a bellboy to the room, who proceeded to collect all my personal belongings, including my clothes and luggage, and moved them to the hotel lobby without my knowledge or consent. I immediately went to the reception desk to inquire about why my belongings had been removed and why other guests had been assigned my room. The staff apologized and claimed it was a “mistake.” The duty manager also came and offered a verbal apology. However, what happened goes far beyond a simple administrative error. It constitutes a serious breach of privacy and a significant failure in professional conduct, especially considering that my belongings were handled in a careless and disrespectful manner, and that sensitive personal items, including my personal computer and documents, were in the room. This incident negatively affected my mood and caused discomfort throughout my entire stay. Despite my request for a formal written apology explaining the incident, none was provided, with the justification that it was merely a mistake and that my belongings had not been stolen. Based on the above, my evaluation of this stay is very poor. What occurred represents a serious professional failure that does not align with the standards expected from a hotel of this category.

Отличный отель 🏨 Находится далеко от центра, но мы знаем город хорошо, и это не было проблемой. Чисто, уютно, красиво, в номере все есть

場所は素晴らしく、清潔で新しいものでした。他のホテルに比べてちょっと高価でした。しかし、施設と親切なスタッフがそれを補います

The room floor was not very clean 😕 — when walking barefoot my feet became dirty from the dust. Also, there was a small design flaw in the bathroom floor and the décor felt a bit uncomfortable. On the bright side 🌞, the hotel itself is beautiful, the staff were super friendly 😊, and the view was absolutely stunning 🌊🌴.

正直なところ、外国のホテルは悪くありません、外国のホテルは国内とは比較にならないです。 彼らの家はあらゆる面で小さな問題があるかもしれないと言っていますが、一日の宿泊体験はかなり良いです.. 残りのサービストルコの全体的なサービス態度はとても良いです。 おすすめされた

The hotel was in a good location. The room was big and comfortable. But at mealtimes we were always rushed. Staff would take away your plate etc whilst other people were still eating. Not good manners. We were told once you have 30 minutes to finish your drink! My friend had a steak so asked for a steak knife. No steak knives in restaurant so had to cut it with ordinary knife. My friend had his own restaurant in UK and was not impressed.

次回のアメリカの休日にまたお会いできることを願っています。すべてのホテルのスタッフと役人があなたの要求に従って、あなたの価格であなたの場所とホテル周辺のすべてを受け取ることができます。

今週末の主な基準は価格です-品質、朝食、丁寧なスタッフ、私が必要とするすべての利便性

酒店位置鬧中取靜，距離海邊很近。房間寬敞明亮，細節衞生到位。早餐在一樓享用，餐食種類多味道好，水果有獼猴桃🥝好評。工作人員親切有禮，始終微笑服務，非常舒心。