トルコワン県で、駐車場のあるホテル

私たちは主にスイミングプール、サウナ、スチームルーム、スパエリアなどの施設を楽しむためにこのホテルに一泊しました。まず第一に、フレンドリーで親切なスタッフと経営陣に感謝したいと思います。誤って間違った日付を予約しましたが、すぐに滞在できるように予約を1日早く変更するのを手伝ってくれました。 部屋自体は広として快適で、朝食にはさまざまなオプションがありました。全体的に、部屋と朝食の経験は良かった。 しかし、主な失望はウェルネス施設であり、これが私たちがこのホテルを選んだ主な理由でした。私たちが到着したとき、トイレの汚れを含むバスルームの清潔さに問題があり、追加の清掃を依頼しなければなりませんでした。 スイミングプールは非常に寒く、基本的に使用できませんでした。季節の変化のためにオフになっていると言われましたが、この情報が事前に明確にされていなかったため残念でした。私たちが到着したとき、サウナも寒く、スタッフは暖房に数時間かかると私たちに知らせたので、簡単にしか使用できませんでした。スチームルームは技術的な問題により完全にサービスが停止しました。 結局、トルコ風呂エリアしか適切に使用できませんでした。スタッフは丁寧で助けようとしましたが、残念ながら施設はホテルの広告や予約体験によって生み出された期待に応えられませんでした。 このホテルは部屋と顧客サービスが良いので可能性があると思いますが、ウェルネス施設はより良いメンテナンスとゲストのためのより明確なコミュニケーションが必要です。

This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.

The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.

Two empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.

I've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess. There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan. They have a Persian nightclub there. I didn't go, but I guess it's cool. Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming. Overall it is worth it.

新しいホテルで、お部屋も清潔でした。 朝食会場からの景色も素晴らしく、vanならではの朝食もいただけました。 アメニティがもっと充実して欲しかったです。

It is new building and clean. Staffs are friendly & nice. Most important thing in this hotel is The reception Lady👍 She has the most important roll in managing hotel. She will help you with anything you ask regardless wether your question is About the hotel services or shopping out ir finding a suitable place. This lady is the Real important Key in this hotel. I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍 Thank you🙏🏻

The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle. The breakfast they offers is traditional Turkish breakfast. While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.

Staffs are friendly and attentive I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business I was very satisfied with the cleaning condition and facilities. Thanks to them, I had a very good impression of Van I highly recommend it to anyone

設施：有洗衣機有客廳有卧室，一家人都能住下 衞生：非常乾淨 服務非常非常好 給我推薦了一家餐館，價格也非常合適，雖然我是一個人住的但是也非常值得推薦，如果兩個人那麼性價比非常高.我真的很喜歡這家酒店