The cleanliness of the hotel was kinda of disappointing. Our room didn't appear to be properly cleaned. Bath towels were all over the place, and there was even a rotten mango on the nightstand. Hotel staff was friendly, and they have a nice pool.
Our stay at the resort was wonderful. The owner was personally involved and met with the customers. Food was excellent and the staff was very helpful. The facilities were fair, rooms and bathrooms need upgrades. Room service was hard to order. The roads need to be fixed, paving the Main road into the resort would make driving to the facility easier.
We had a very great experience at this hotel. The rooms were extremely clean, the terrace was very spacious, and the ocean view was absolutely beautiful. We really loved everything about our stay. The staff was very friendly and helpful, and even if something wasn’t working properly, they were always ready to assist quickly and with a positive attitude.
The only small downside is that the hotel is located about 20 minutes uphill, so getting there can be a bit challenging. If you don’t want to spend time driving up and down every day, you might prefer booking a place closer to the bottom.
Overall, we highly recommend this hotel and would definitely stay there again!
The service in this hotel is exceptional and staff are well trained and very sweet
This hotel made my stay better, you can see many animals here, you are basically in the wild
The food is great
素晴らしい
4件の口コミ
9.7/10
1泊あたり
102,335円
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9.5/10
素晴らしい
ゲゲストBeautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.
AaigonzalezgHotel muy bien situado justo a la entrada del parque Manuel Antonio (escasos 100m). Puedes disfrutar de las instalaciones del hotel el faro, lo que hace que la experiencia sea aún mejor. Los empleados del hotel son muy atentos y amables
NNazar HanchevskyiWe had a very great experience at this hotel. The rooms were extremely clean, the terrace was very spacious, and the ocean view was absolutely beautiful. We really loved everything about our stay. The staff was very friendly and helpful, and even if something wasn’t working properly, they were always ready to assist quickly and with a positive attitude.
The only small downside is that the hotel is located about 20 minutes uphill, so getting there can be a bit challenging. If you don’t want to spend time driving up and down every day, you might prefer booking a place closer to the bottom.
Overall, we highly recommend this hotel and would definitely stay there again!
CClarisa624ここでは彼らがあなたを台無しにします!彼らはゲストサービス用にWhatsAppをセットアップしていて、それがさらに台無しにしました。私はスパにいて、そこに持ってきた飲み物に氷が必要だったのですが、メッセージを送るだけですぐに持ってきてくれました。食べ物は朝食、昼食、夕食ともに素晴らしかったです。 Agua Azulesと町への無料シャトルサービスがありました。Agua Azulesでパラセーリングを予約し、すぐに降ろしてくれたので完璧でした。部屋は清潔でした。物件は綺麗でした。ナマケモノ、イグアナ、サルを見ることができました!サルはチェックアウト時にホテルの建物のすぐ外にいました(ビスタスイートを予約しました)。
ゲゲストJaco really isn’t for families anymore. The hotel shows a picture that it is next to an empty plot: Well that is a 20 story building now. Some AC units are too old, making very loud vibrations.
We had 2 cockroaches in the room despite closed windows.
If you need to be in Jaco, check out the hotel on the other side of the creek. If you have a choice, drive a couple more kilometres to a nicer village.
ゲゲストOur stay at the resort was wonderful. The owner was personally involved and met with the customers. Food was excellent and the staff was very helpful. The facilities were fair, rooms and bathrooms need upgrades. Room service was hard to order. The roads need to be fixed, paving the Main road into the resort would make driving to the facility easier.