Good and safe location — just a small bridge away from the old town. The room was clean and stylish; I appreciated the minimalist design, though it was a bit small — once my suitcase was open, there was little space left to move around. Two staff members were flirting at the front desk when I approached, which didn’t feel very professional. Unfortunately, the swimming pool was closed throughout my stay.
ゲゲストApt RSEG. DO NOT ACCEPT ON CHECK IN. We had a young toddler with us. Our apartment was in a separate building across a road up a hill. This was not conducive to using the pool facilities. Given we had to go down the road anyway, we ended up going to the beach and paying to use so loungers. To access the pool from our building, you had to cross the road and carry the buggy down steps. It was not accessible. Our only outside space felt like a cage.
We had to sign an antisocial behaviour policy at check in. This gave false reassurance. We had a full blown party in the apartment above us. I complained to reception. No action was taken. There were no staff in our building to notice. I had to complain again the second night.
We had ants in our apartment. The response was to give us a can of insect spray.
The bathroom door was warped and would not close.
The bathroom shower leaked all over the apartment including the bedroom.. They came up and told us it was fine. No cleaning offered. It happened again the next morning. The bathroom door clearly showed damage so we were not the only ones to experience flooding. I again complained and they cleared the blockage. I had to ask again that they wash the floors given we had a toddler crawling on the filthy floors. The bedding was even wet from dragging in the flood.
Overall very disappointed.
The only redeeming aspect was one member of the front desk staff that was attentive and responsive when we spoke with him.
XX~tinaThe most bare hotel I have been to. Kettles need to be rented for a charge + deposit. There are no cups or cutlery in the room. Mini fridge is empty. I think I can understand why the hotel went for such measures given the crowd that is staying there - too many wild screaming Britons. Breakfast tables have nothing but a cloth. Lounge chairs are bare plastic making them very uncomfortable to use. Most of the chairs are in fact not available for use because guests dump their towels to reserve them and then not show up for hours. Staff allow this behaviour. The loud entertainment went on till 23:30 (accompanied by partying guests next door) so if you want to sleep any time before that - forget it, it's like trying to sleep inside a night club. Beach towels are not provided, bathroom towels cannot be taken out so if you didn't bring your own - tough. It is a beach property but the beach is private and hotel guests do not get any discounts. The shower was hot and had good pressure but there was hair left in the drain. Beds seemed good at first but I woke up with back pain. Went up to take a look at the roof terrace which looked lovely but we didn't stay for a drink. All in all the hotel was not for us and certainly would not recommend it if you are looking for a relaxing place.
FFrequentTravellerFlowerCleanliness: The room and the bathroom was spotless and very spacious for the price we pay. Can not fault it at all
Location: The hotel is on a corner of roads. It wasn’t easy for us to spot the first time when your driving. You have to park and walk, and then you will see a sign for the hotel. There is no free street parking unless you park after 2030-0730, but during the day you will struggle. The hotel provides parking but for an additional fee. There is also a supermarket next door that serves cheap or reasonable shopping items which we used.
Service: The staff were lovely during check in and check out. The hotel had its own restaurant and the staff over there were lovely.
Amenities: The hotel has its own private swimming pool on the first floor. It’s not heated so we didn’t use it as the weather wasn’t warm either. The room had towels and toiletries provided including a hair dryer. There was running hot water.
Downside: I couldn’t say anything bad for about the hotel. For the price we paid, we experienced only the best. The only issue we had was parking since we didn’t want to pay the additional fee but other than that, I couldn’t complain about the hotel at all