Good and safe location — just a small bridge away from the old town. The room was clean and stylish; I appreciated the minimalist design, though it was a bit small — once my suitcase was open, there was little space left to move around. Two staff members were flirting at the front desk when I approached, which didn’t feel very professional. Unfortunately, the swimming pool was closed throughout my stay.
AArthur C W TsangIt is a five star hotel. Room equipment is ok with this level of hotel. However the service can be better. The hotel location is great. We just spend about 15mins from Cordoba Train Station on foot. Also the tourist attraction, old town and Cordoba Cathdral is not far away. We just walked about 10mins from the hotel.
Ssaharamoon我訂這個酒店的時候還有點忐忑,兩晚7000含三餐,不包含孩子的餐食。看評論衹説早餐豐富,擔心踩坑。到了後越住越不想走,它有點像c lu b
med,每天有各種活動,按照孩子年齡劃分,晚上能玩到11點。酒店面向海灘,往左走是熱鬧的夜市和餐館,往右是足排球場。這裏沒有什麼亞洲人,服務員會對我們很熱情❤️。最牛的是餐食,三文魚這種常規魚類我都懶得吃,鮮甜的大紅蝦,比我巴掌還長,還有車輪芝士意麪,早上當麪的鮮榨汁,我們吃兩天都吃不動了
ゲゲストApt RSEG. DO NOT ACCEPT ON CHECK IN. We had a young toddler with us. Our apartment was in a separate building across a road up a hill. This was not conducive to using the pool facilities. Given we had to go down the road anyway, we ended up going to the beach and paying to use so loungers. To access the pool from our building, you had to cross the road and carry the buggy down steps. It was not accessible. Our only outside space felt like a cage.
We had to sign an antisocial behaviour policy at check in. This gave false reassurance. We had a full blown party in the apartment above us. I complained to reception. No action was taken. There were no staff in our building to notice. I had to complain again the second night.
We had ants in our apartment. The response was to give us a can of insect spray.
The bathroom door was warped and would not close.
The bathroom shower leaked all over the apartment including the bedroom.. They came up and told us it was fine. No cleaning offered. It happened again the next morning. The bathroom door clearly showed damage so we were not the only ones to experience flooding. I again complained and they cleared the blockage. I had to ask again that they wash the floors given we had a toddler crawling on the filthy floors. The bedding was even wet from dragging in the flood.
Overall very disappointed.
The only redeeming aspect was one member of the front desk staff that was attentive and responsive when we spoke with him.
匿匿名ユーザーI’m usually staying at Ritual hotel when in Torremolinos and always had a great experience… No this time when I didn’t see staff members at the reception being more flexible in order to satisfy customers request and experience.
When I made the reservation, specifying a strong preference for a room not located to the ground floor, upon arrival and check-in I was informed but the front desk that my assigned room was on the ground floor, directly contradicting the preference I had clearly stated in the booking notes.
I immediately raised the issue to the hotel staff reminding them of my prior request and I was told that the hotel was fully booked and not other rooms were available.
I strongly believe that my request could have been accommodated if they would have taken in consideration my enquiry during the room assessment … the clearly didn’t have mindset of customer centricity which was very disappointing.
MMikhailРасположение неудобное, до моря далеко, отель находится где-то на пригорке. Старые номера, завтраки и ужины представлены множеством блюд, большую часть из которых невозможно есть. Бассейн открывается с 10:00 ( как и везде в Испании), за минут 40 перед калиткой начинает формироваться очередь занять лежаки. Ужасный бассейн. Берут депозит непонятно зачем, в номере мини-бара и чего-то ценного нет).
Короче говоря впечатление не особо приятное.
Не рекомендую. Ценник для такого чересчур высокий. Мы взяли, т.к. надо было забронировать на одну ночь.