Nice enough place where I have stayed before on a few occasions. The hotel (in my opinion) is a little tired and could do with a spruce up, but I must admit their main attraction to me is the affordability so, I suppose you get what you pay for 😁
Overall though it is located right on the seafront which is a definite plus! 👍
Stayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
We just returned from a 1 night spa break with friends. Hotel is lovely, very quiet & clean. Breakfast wasn’t the best, hash browns literally had no potato inside as they was deep fried to much. The breakfast looked lovely but wasn’t anything to shout about. Luke warm at best. However the granola, pastries, toast etc was very nice.
What stands out with this hotel is the service. Everyone is very polite and the service is very very good.
Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
Spent a two night Spa break with my daughter, we had an amazing time, sooo relaxing. The staff were very friendly, helpful and attentive to our needs. Breakfast and evening meal was delicious. Booked a Hot Stone Massage, our first time ! very enjoyable. Have been before but have only stayed for one night, certainly luxury for two nights.
The Hotel seemed a bit lacking … just in that extra of what you’d expect when you are paying for an expensive stay! The staff were pleasant and the room was very nice but no toiletries in the changing room for the swimming pool. Finished dinners and glasses not cleared away. Seemed to be a bit short staffed and the music from the marquee was very loud until midnight. A nice stay but not coming away refreshed as planned unfortunately!
Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented
H
AAlways on the goNice enough place where I have stayed before on a few occasions. The hotel (in my opinion) is a little tired and could do with a spruce up, but I must admit their main attraction to me is the affordability so, I suppose you get what you pay for 😁
Overall though it is located right on the seafront which is a definite plus! 👍
MMick HuxI originally booked with *********** at cost of £158 , as I use this app for train journeys, I looked for the same hotel and it was £118
As you drive into the hotel massive reception room plenty of chairs to chill or have a drink , we where meet with a warm smile from the receptionist, and explained everything
The rooms are big very clean , we eat in the restaurant very average price for decent food , but service charge was high
Only downside is you have to pay parking for your stay
ゲゲストPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
ゲゲストThe hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
GGillianStayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
匿匿名ユーザーThe Hotel seemed a bit lacking … just in that extra of what you’d expect when you are paying for an expensive stay! The staff were pleasant and the room was very nice but no toiletries in the changing room for the swimming pool. Finished dinners and glasses not cleared away. Seemed to be a bit short staffed and the music from the marquee was very loud until midnight. A nice stay but not coming away refreshed as planned unfortunately!