The location is excellent, friendly staff and clean rooms, comfortable beds, and in general a very nice hotel, the swimming pool is big enough buy the water was very cold, in general we had a great experience, I would definitely recommend and book again!
On arrival of the hotel we where asked to pay. We had already previously paid but the desk were unsure so let us go up to our room and asked us to come back in the morning. The receptionist was extremely polite and apologised for the mistake that they had made and in return gave us breakfast vouchers. We informed her that we had no working window and it was uncomfortably hot in the room with only the fan and no air con. She gave us a card for the air con but sadly the air con was extremely poor. After 2 uncomfortably hot nights we informed the lady on check out that we didn’t have the best experience in terms of the temperature of our room. They apologised but still was uncomfortable. Apart from that our stay was welcoming and very clean.
Everything was fine. A very nice well appointed room. The only issue we had was that the green security light in the room was like a green laser and was so bright it prevented both me and my wife from sleeping. I asked reception to try and do something about it and their solution was to stick some blutack over the bulb. They actually stuck it on the wrong side of the bulb so though it was better it still caused issues for sleeping. How on earth something so bright could be allowed it really beggared belief. Clearly when l went to reception to complain about it tit was something that previous guests had complained about.
Beautiful hotel not far from city centre. Staff were lovely and welcoming.
The room was large, with twin beds put together, which was unexpected with one duvet over both. I did expect separate twin beds, but it was ok.
The hotel itself is full of history, including a knight. I called him Gerald. I would love to have been there longer than the one night so I could fully explore the hotel.
We did not use the spa, and again, I would have loved to. We are likely to go back to fully experience what the hotel offers.
Parking was easy, with plenty of spaces.
Breakfast is buffet style plenty to choose from. No one shows you around just go and help yourself.
We look forward to going back.
KKWOK YIU WILLIAM1. **Breakfast Variety**: The breakfast here is fantastic! There are plenty of choices to suit different tastes, making it a great way to start the day.
2. **Amenities**: The hotel features a well-equipped gym and indoor swimming pools, which are perfect for staying active or unwinding after a long day.
3. **Room Size**: The rooms are spacious, offering plenty of room to relax. However, they do have a slightly older decor that might not appeal to everyone.
4. **Toiletries**: A heads-up for future guests: remember to bring your own toothbrush, toothpaste, and slippers, as these are not provided.
5. **Location Considerations**: If you're not driving, I wouldn't recommend this hotel. It’s a bit isolated, making it less convenient for those relying on public transport.
ゲゲストBeautiful hotel not far from city centre. Staff were lovely and welcoming.
The room was large, with twin beds put together, which was unexpected with one duvet over both. I did expect separate twin beds, but it was ok.
The hotel itself is full of history, including a knight. I called him Gerald. I would love to have been there longer than the one night so I could fully explore the hotel.
We did not use the spa, and again, I would have loved to. We are likely to go back to fully experience what the hotel offers.
Parking was easy, with plenty of spaces.
Breakfast is buffet style plenty to choose from. No one shows you around just go and help yourself.
We look forward to going back.
ゲゲストOn arrival of the hotel we where asked to pay. We had already previously paid but the desk were unsure so let us go up to our room and asked us to come back in the morning. The receptionist was extremely polite and apologised for the mistake that they had made and in return gave us breakfast vouchers. We informed her that we had no working window and it was uncomfortably hot in the room with only the fan and no air con. She gave us a card for the air con but sadly the air con was extremely poor. After 2 uncomfortably hot nights we informed the lady on check out that we didn’t have the best experience in terms of the temperature of our room. They apologised but still was uncomfortable. Apart from that our stay was welcoming and very clean.
ゲゲストEverything was fine. A very nice well appointed room. The only issue we had was that the green security light in the room was like a green laser and was so bright it prevented both me and my wife from sleeping. I asked reception to try and do something about it and their solution was to stick some blutack over the bulb. They actually stuck it on the wrong side of the bulb so though it was better it still caused issues for sleeping. How on earth something so bright could be allowed it really beggared belief. Clearly when l went to reception to complain about it tit was something that previous guests had complained about.
CC MussoodeeEverything from check-in to departure was perfect . The room was spotless with a big comfortable bed .
We used the spa and pool which was all extremely clean with very polite staff at reception . This is our 3rd visit here and each time we’ve been very impressed
Breakfast was very pleasant as were all staff .Vast selection of food and beverages for all dietary requirements . We enjoyed the full
English breakfast that was cooked to perfection followed by some fresh pineapple / watermelon .
We’ve stayed here a couple of times when we fly to UK and will continue to enjoy a weekend break here in the future .
ゲゲストThe location is excellent, friendly staff and clean rooms, comfortable beds, and in general a very nice hotel, the swimming pool is big enough buy the water was very cold, in general we had a great experience, I would definitely recommend and book again!