Lovely clean and welcoming hotel with great facilities. There is a spa and pool at the hotel and a restaurant. We ate in the bar area and the food and service was excellent. The receptionist was very welcoming and made sure we had everything we needed.
I was in Sheffield for 2 nights.
V comfy bed. Shower and separate bath.
Had an embarrassing issue with toilet as it's flush was almost non existent, but was resolved easy.
Location fantastic re town and train station, and exotic garden in a fantastic structure.
Pool, sauna and steam room great.
Didn't fancy the ice igloo!
Aroma room (a fragrant steam room). Was out of action.
Work being done taking up large part of reception, which was a shame, but really didn't affect my stay at all.
Didn't eat/drink in hotel so can't comment on those areas.
Not too far from the train station and easy to find. Hassle free check in, clean room. The corridor had a slightly odd smell but inside the room was fine. Had the standard room with 2king beds and a shower, no bath. Happy with the room and bed was comfy. Lovely water pressure and a toilet that actually flashed well! Overall decent place, good value for money, would go again.
Upon arrival the receptionist Chloe, made me think twice, did I book the right hotel! Her demeanour was not so welcoming, no smile, body language was off, no questions asked such as ”have you stayed here before”. She was quite blunt and straight faced. However, the room attendants, spa staff, and the young lady (blond hair) on the bar approximately 9pm on 20th February were very cheerful and polite, we had a brief conversation.
The only downside, I found a mouse dropping on my duvet! Other than this, I would stay again.