Отдыхали вчетвером, помещение большое, есть мини кухня со всеми принадлежностями для приготовления пищи, до подъемника Гудаура (гондольного типа) идти пешком 3 минуты, очень близко. До магазина Спар идти 1 минуту, очень удобное местоположение. К апартаментам предоставлялся шкаф для хранения спорт инвентаря. В помещении апартаментов тепло, имеется несколько радиаторов для обогрева, много электророзеток, стиральная машина. Хозяин передал нам ключ и подготовил апартаменты для нас, всегда был на связи. Нам очень понравилось, обязательно вернемся еще 👍
Из минусов только одно, в апартаментах не хватает обычной раскладной сушилки для белья, поэтому все вещи приходилось сушить на спинках кроватей, стульев, такая мелочь сделала бы пребывание для нас еще комфортнее 😃
Hotel was good. Room was quite warm. Breakfast was also good. We were 10 people and we had lots of bags, so one of the staff person helped us as well, I don’t know his name though. Overall good experience.
I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.
Один из лучших отелей на склоне. Находится рядом с канатным подъемником (50м). В отеле есть бассейн, хамам, сауна, массаж, боулинг, биллиард, бассейн на улице с теплой водой.
Приличный ресторан.
5 star for facilities, 3 star for service. This lodge has great perks (outdoor Jacuzzi, Sauna, Indoor pool) and this makes it one of the best lodges out in Gudauri. My highlight was using the hot jacuzzi at 9 AM in the morning when it started snowing. The privilege of hot water out in the open was amazing. Breakfast is also decent but live station costs 10 LARI (for e.g Omelette) which came as a surprise to me. A-la-carte menu is well stocked. I especially liked the Shkmeruli in garlic sauce. These perks are from 8 AM - 11 PM.
However, I didn't quite appreciate the service to be honest in general which is why I gave it a low rating. I came during an off season (once the ski season stopped). There were no smiles exchanged at either the reception, restaurant or the house keeping. One would argue that with fewer guests, the quality of service would increase but this instead went downwards. It felt borderline rude as in our country we treat guests with a smile and make sure they feel welcome regardless of it being an off/on season. The only pleasantries we could exchange with were with a middle aged Israeli couple who we met at the pool. Other than that the lodge was pretty much dead in April/May. Our only recourse was to spend the day outside, get back by 6 pm, use the facilities until 10 and then crash to bed.
SSergeiОдин из лучших отелей на склоне. Находится рядом с канатным подъемником (50м). В отеле есть бассейн, хамам, сауна, массаж, боулинг, биллиард, бассейн на улице с теплой водой.
Приличный ресторан.
AAman5 star for facilities, 3 star for service. This lodge has great perks (outdoor Jacuzzi, Sauna, Indoor pool) and this makes it one of the best lodges out in Gudauri. My highlight was using the hot jacuzzi at 9 AM in the morning when it started snowing. The privilege of hot water out in the open was amazing. Breakfast is also decent but live station costs 10 LARI (for e.g Omelette) which came as a surprise to me. A-la-carte menu is well stocked. I especially liked the Shkmeruli in garlic sauce. These perks are from 8 AM - 11 PM.
However, I didn't quite appreciate the service to be honest in general which is why I gave it a low rating. I came during an off season (once the ski season stopped). There were no smiles exchanged at either the reception, restaurant or the house keeping. One would argue that with fewer guests, the quality of service would increase but this instead went downwards. It felt borderline rude as in our country we treat guests with a smile and make sure they feel welcome regardless of it being an off/on season. The only pleasantries we could exchange with were with a middle aged Israeli couple who we met at the pool. Other than that the lodge was pretty much dead in April/May. Our only recourse was to spend the day outside, get back by 6 pm, use the facilities until 10 and then crash to bed.
ゲゲストHotel was good. Room was quite warm. Breakfast was also good. We were 10 people and we had lots of bags, so one of the staff person helped us as well, I don’t know his name though. Overall good experience.
ゲゲストI would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.
ゲゲストОтдыхали вчетвером, помещение большое, есть мини кухня со всеми принадлежностями для приготовления пищи, до подъемника Гудаура (гондольного типа) идти пешком 3 минуты, очень близко. До магазина Спар идти 1 минуту, очень удобное местоположение. К апартаментам предоставлялся шкаф для хранения спорт инвентаря. В помещении апартаментов тепло, имеется несколько радиаторов для обогрева, много электророзеток, стиральная машина. Хозяин передал нам ключ и подготовил апартаменты для нас, всегда был на связи. Нам очень понравилось, обязательно вернемся еще 👍
Из минусов только одно, в апартаментах не хватает обычной раскладной сушилки для белья, поэтому все вещи приходилось сушить на спинках кроватей, стульев, такая мелочь сделала бы пребывание для нас еще комфортнее 😃