モロッコスース＝マサ＝ドラア地方で、プールのあるホテル

ホテルの設備は素晴らしく、スタッフは私の滞在中にとても丁寧で親切でした。しかし、フロントデスクが私の旅行経験で以前に支払ったことのない搭乗券を印刷するために20ディルハムを請求しようとしたとき、私はがっかりしました。または単に航空会社のデスクに行って無料で入手してください

Excellent service from Mohamed at reception. Amazing breakfast, and very cold pool. Close to the beach and everything you need.

I had a mixed experience. On the positive side, the location is very convenient, the food offered was enjoyable, and there were several leisure activities available that added value to the stay. However, there were also some drawbacks. The air conditioning in my room was not working at all, and although I reported the issue, no action was taken to fix it. This made the stay less comfortable. Additionally, the cleanliness of the room did not fully meet expectations, as the housekeeping could have been more thorough. Overall, the hotel has several strong points, but improvements in maintenance and cleaning would greatly enhance the guest experience.

逃離城市生活的“祕密基地”，我在這住了三晚，完全不想走。工作人員免費升級了最好的海景套房。超級出片。 他家是那種獨棟小別墅，每個別墅裏有四五個套房。套房很大，配備廚房。酒店內部像花園，移步換景。 服務人員也都超友好，是我在摩洛哥住到性價比最高的寶藏酒店。

I think a lot of people forget what sort of accommodation they would get at home in the UK for the price they have paid for a week or so by the sea, constant good weather and a lovely swimming pool to hand. Our standards are exceptionally high but we forget that the culture is different in Morocco. For me, as long as I have a clean bed, clean bathroom facilities and a version of everything I expected to get/have access too, then I can cope with a chipped floor, dusty floors, tired decor. Surely a friendly, helpful welcome is more amenable to a good experience? The pool is immaculate and throughly cleaned every morning. The only negative is the Gawd awful techno, trance, ******* (C) rap sample music the guy plays at full bunge all afternoon. You cannot even have a conversation with the person next to you. It REALLY was a pain in the Rse every afternoon. The restaurant food scenario does leave a lot to be desired. I thank the Lord I was only having breakfast. The cooked food is basic and poor choices of bread. NO FRUIT! But lots of salad???? 🤔🤔 Only One toaster for the guests to use. Omelette EVERY day, surely a change to pancakes/crepes wouldn't tax them too much? The poolside cafe is dire. Very poor selection. The staff are as slow as treacle in the north pole!! There is no gym or spa available at the time of my visit. Overall, I felt it was value for money. Most of the staff work very hard and are friendly and polite.

“Fantastic stay – great value for money, clean rooms, friendly staff and perfect location. Would definitely come back!”

Rooms definitely need updating. No tea or coffee facilities in room. Towels are old, our air con made a noise one we eventually got it working complained about 5 times about air con remote control then we eventually took the remote control to reception. Smell from shower drain. Rooms are very very basic.  The grounds of hotel are lovely.

Highly recommend this excellent hotel and facilities, on the beach and delicious food with plenty of variety. Special mention to all the staff from reception, breakfast, housekeeping to pool/ lobby bar who were all very welcoming, attentive and helpful. Reception team advised on navigating souk el had with kids and kindly phoned nearby restaurant to move our reservation as we were running late. And Maha was very helpful with late check out as we had a night flight. Hanane at breakfast was so lovely and remembered our preferences, always greeting us with a smile. iskander at the pool bar also very helpful and patient with kids during lunch time! Room upgrade for our stay was a bonus; extra room space, quiet with garden view was very much appreciated. Shukran jazilan!

Сотрудники очень доброжелательные! Но сам номер убитый - запах канализации, плохо работает кнопка туалета. Бронировала на одну ночь и всю ночь был постоянный шум со всех сторон, просто невозможно спать. Завтрак состоит из варегого яйца, хлеба, круассана, булочки с шоколадом и булочки с изюмом. А также подали маслины, амлу (вроде так называется), масло, сыр, конфитюр, оливковое масло. Ну и отдельно кофе и молоко. В целом, вкусно, но, как обычно, много теста